11AM - 6PM
220 E State St, Herkimer
Electronics
“Well I've been here before and haven't had good experience but this time I have to say they were great with me both Brittany and Vinny excellent customer service they paid attention to details and they really really help me out a lot.”
10AM - 5PM
235 W State St, Herkimer
Electronics
“New assistant manager did everything possible resolve my issue The day I visited. The outcome was cumbersome, not her fault, but she hung in there with me. Much appreciated.”
“Aaron greeted us professionally and friendly as soon as we walked in. We had a large task for him, he was about to earn his paycheck with our situation, lol. 6 lines, 2 on one acct, 3 on another and 1 on a prepaid type acct. All wanted to keep their numbers, 3 were keeping their phones and 3 getting brand new. His patience was exceptional as we navigated thru the mess that is Verizon! 3 hours later and Aaron was still so polite and professional, his knowledge of phones and the dynamics of them is ridiculous, I fail at texting most of the time! T-Mobile, Aaron is definitely a keeper, a great representation of excellent customer service. Thank you Aaron for everything you did to help make the switch go alot easier considering the trouble from Verizon. We appreciate you!”