-
September 2023
Trollish: I declined to give my personal info at checkout. Surly Rep copped an attitude, wasn't going to issue a receipt. Only rang up my purchase when it became clear I was going to walk. Didn't thank me, had to be asked for a bag. If hadn't needed the tool that day, I'd have used Amazon. Which I will in the future.
-
September 2023
Ripped me off for a 20% RESTOCKING FEE on a power washer with a design flaw, e.g. the "wand" was low pressure. I spent some time on the internet looking at various reviews; it seems that Horror Freight pulls this scam on many people. DON'T SHOP THERE!!
-
May 2023
Good clean store, helpful staff if they are aware of your needs. They won't waste your time if they don't know, which is very much respected in my eyes. Always go in if I need those simple one time tools.
