“We have just started renting on Sunday at the Hewlett, NY. I had to return and I forgot my key. I had to have the lock cut and install a new one.
Destinee helped me so much and was so pleasant to speak with. I was frustrated and she made the process easy and stress free. I recommend the Hewlett and Lawrence locations!”
“wonderful place; clean, neat, attentive, Karen and the staff are knowledgeable, courteous and delightful! Prices are comparable to other like facilities. It is what it is!”
“Jeff and Nash were so helpful throughout this whole process. They offered wonderful deals and friendly service couldn’t have asked for better service. Great job !!!”
“Precious and the store manager were super kind and helpful. She made my experience easy and explained the store policy to me in detail. I left feeling very confident. I really appreciated her knowledge and kindness.”
“Excellent customer service! He was always friendly, helpful, and professional. Whenever I needed assistance, he was there to help and always answered any questions or concerns I had. I truly appreciate his support and would highly recommend him to anyone using this storage facility.”
“Where do I start, Carl and Denise was very helpful. I had trouble trying to decide on a unit and both was so helpful and knowledgeable about storing as well as attending to my needs. Carl asked me in detail what would I be storing and I explained it wasn’t much, clothing things like that. Right away he picked out the unit, showed it to me so I can see what size I would be working with and it was perfect. We went to the office and I was able to store right away. Thank you Denise and Carl for making this easy for me. Exceptional customer service. A+++”
“I had a great experience at Safeguard Self Storage thanks to Amaia at the front desk. She was incredibly friendly, professional, and very knowledgeable. Amaia took the time to clearly explain the storage options and rates, making the entire process easy to understand and stress-free. She answered all of my questions patiently and helped me find the best solution for my needs. Excellent customer service from start to finish. Highly recommend Safeguard Storage, and be sure to ask for Amaia!”
“The customer service Linda provided was excellent. She explained every question I had and showed me my unit and also the mobile app for easy access. This place is very clean and convenient”
“Tom has been extremely helpful and accommodating over these past few months. I’ve been a customer for about a year & half now, the service is great. Everyone is professional/courteous and the facility is clean.”
“I had a great experience with Safeguard Self Storage! Joshua provided excellent customer service and was very professional, friendly, and helpful throughout the entire process. He took the time to answer my questions, explain everything clearly, and make sure I felt comfortable with my decision. It’s refreshing to receive service from someone who genuinely cares about helping customers and making the experience as smooth as possible. Employees like Joshua make a real difference in the overall customer experience. If you’re looking for a storage facility with great service, I definitely recommend Safeguard Self Storage. Ask for Joshua!”
“great service, good customer service, clean site for a huge location. Richie or richard was amazing. He was very clear and friendly with a calm demeanor even though he was being pulled left and right by every customer on sunday working by himself which is crazy when you see this facility you'll understand. This man is truly the MVP of this storage location. Thanks a million”
“Keyanah was so thorough and knowledgeable about the storage process. If it wasn't for her I wouldn't be with this company. She's excellent, smart and helpful. Thank you KC aka keyanah”
“We had a storage unit here for 3 years and can’t say enough about the cleanliness and security! You need a code to get in and access the elevators which means your stuff is safe!
The staff is also wonderful to work with everyone I met was very helpful especially Daniel. He answered all of the questions I had no matter how many I threw him and it was just a pleasure to work with him! We had a couch in our storage unit and three years later it was still in really good condition! Will definitely use this again if needed.”
“Jane from the garden city office was and is an absolute pleasure to deal with. She goes above and beyond for the customer and makes you feel at ease. Jane is very up to date on all aspects of the storage units you have and gives great advise on which one may be good for you I would recommend public storage in garden city to all my friends and family .”
“Let me start off by saying that I am new to a storage unit. I needed the extra space desperately for my expanding business. Danielle the manager was very helpful and nice. She showed me around and got me acquainted to the simple process upon my arrival going above and beyond assisting me. The space is more than adequate I'm very happy with my decision and the location.”
“everyone there is accommodating, kind and helpful. The prices of the Cubesmart units cant be beat - i needed to get a 2nd unit and Regina took one look at my uhaul van and knew exactly what i needed considering my time crunch. Thank you again Regina!!”
“Excellent experience and customer service. Frantz from management was very helpful and my move in, move out was very smooth. I’d highly recommend this location for a smooth, easy, honest experience. Frantz goes the extra mile to make sure you have what you need!”
“Big thanks to Freeport Self Storage staff for the smooth and transparent process on getting our storage unit set up. Roslyn was especially very helpful and kind with the set up and answering all our questions and concerns.”
“My first impression of the facility is that it is a clean and secure place to store your possessions.
They are reasonably priced and have very workable access hours.
OK, That's the bad news.
The good news is my experience with the staff. Especially Danielle.She is professional, knowledgeable and super easy to work with. I spoke with Miekah several times on the phone and a thumbs up for her as well.
I just wanted to add that after 2yrs at this facility the service is still top notch. I saw Chee today and his manner and skill are greatly appreciated. Thank You”
“Bill and Bryan have been an amazing help. They figured out an issue I was having and made the renting experience great! Very clean building and no sticky doors like other places.”
“I've stored my belongings at Cubesmart for over a decade and I've never had a problem with the staff. The facility, was well-kept and lit properly. My major complaints are the the rising costs of storage; IMO the increases are way over the top for the same monthly services. In addition, the hours of access to one's storage unit are entirely too limited - especially on weekends. Customer access should be extended to at least 9PM or 10PM to accommodate different work schedules and/or needs. Other storage companies have longer hours of accessibility; I do not understand why Cubesmart Storage does not allow for the same flexibility in its customer access hours.”
“The lady who works at the Queens/Jamaica location is very helpful and very professional and polite.She is a asset to the company. Her and The man on Sunday and Monday. Always willing to help I love this location !!”
“The ladies in office always helping .Camille and M has always helped me keep up to date on my account
They keep the property clean and are always pleasant”
“This storage facility is great! The staff are super friendly, the place is spotless, climate controlled and has cameras and security which always made me comfortable. The parking lot and loading and unloading situation is easy. Having use of the Westy truck is a big bonus. Thank you Alicia, Tom and Rosa for everything!! APPRECIATE YOU ALL. We love Westy!!”
“Adis was absolutely outstanding! From the moment we arrived, he was friendly, professional, and incredibly helpful in finding the right storage unit for our needs. He took the time to answer all of our questions, explained everything clearly, and made the entire process quick and stress-free.”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“Great facility! Great staff! just overall a wonderful experience. Being that I am a customer with multiple storage units in different safeguard facilities, I am proud to say that I have 0 complaints on any facility thus far. Manouchka was extremely helpful and informative. I look forward to continuing business with safeguard.”
“Paul is a great asset to his company, for his exceptional service. He should be acknowledged for his unbitable skills and knowledge. Paul is Very professional, patient, details oriented, respectful, and facilitate clarity. Fast helpful hard worker and a good listener.
Paul provided outstanding customer service to me. I am very fortunate to have him as my storage manager at the Westbury location and hope not to lose him.
Thank you, Janet”
8AM - 7PM
218-28 97th Ave, Queens Village
Self Storage
“I absolutely love Stop and Stor Queens Village. I have been a customer for over 4 years. The facility and units are very accessible and clean. I recently added another unit and the process was quick, fast and painless. Alain was very knowledgeable and patient. He gave me several choices to meet my needs. Alex was very patient in helping me look at 6 units before I made my final decision. I would recommend this facility 100 times.”
“Shani has always provided outstanding customer service. She’s professional, friendly, and always willing to help with anything I need. The facility is clean, well-managed, and it’s clear she truly cares about her customers. Thank you, Shani, for always making the experience a great one!”