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“Shani has always provided outstanding customer service. She’s professional, friendly, and always willing to help with anything I need. The facility is clean, well-managed, and it’s clear she truly cares about her customers. Thank you, Shani, for always making the experience a great one!”
“wonderful place; clean, neat, attentive, Karen and the staff are knowledgeable, courteous and delightful! Prices are comparable to other like facilities. It is what it is!”
“Our first-time experience getting a storage space went great, one of the individuals working there, Jordan was absolutely accountable to our needs and displayed a great attitude regards to the job that includes all of the employees working there.”
“Excellent customer service! He was always friendly, helpful, and professional. Whenever I needed assistance, he was there to help and always answered any questions or concerns I had. I truly appreciate his support and would highly recommend him to anyone using this storage facility.”
“Really great storage facility. Clean, quiet, safe, and very easy to access. The location is super convenient, especially for people living around Nassau County and western Long Island. The whole place feels well maintained and organized, and the staff was friendly and helpful. Definitely one of the better storage locations I’ve used. Highly recommend.”
“It was a pleasure having Joshua get everything together to finalize the best size and price for the storage needs. Being my first time, he was very patient and very informative explaining the process. Thank you again!!”
“Marvin was the associate that helped me with getting a storage unit. He was very knowledgeable about everything. He was ready to answer every question we had. He was a real professional and a gentleman. Nothing bad to say about Marvin.”
“I had a great experience at Safeguard Self Storage thanks to Amaia at the front desk. She was incredibly friendly, professional, and very knowledgeable. Amaia took the time to clearly explain the storage options and rates, making the entire process easy to understand and stress-free. She answered all of my questions patiently and helped me find the best solution for my needs. Excellent customer service from start to finish. Highly recommend Safeguard Storage, and be sure to ask for Amaia!”
“The customer service Linda provided was excellent. She explained every question I had and showed me my unit and also the mobile app for easy access. This place is very clean and convenient”
“Tom has been extremely helpful and accommodating over these past few months. I’ve been a customer for about a year & half now, the service is great. Everyone is professional/courteous and the facility is clean.”
“My first impression of the facility is that it is a clean and secure place to store your possessions.
They are reasonably priced and have very workable access hours.
OK, That's the bad news.
The good news is my experience with the staff. Especially Danielle.She is professional, knowledgeable and super easy to work with. I spoke with Miekah several times on the phone and a thumbs up for her as well.
I just wanted to add that after 2yrs at this facility the service is still top notch. I saw Chee today and his manner and skill are greatly appreciated. Thank You”
“My first time renting with safeguard self storage, Frantz was an amazing representation of the company! Everything was explained clearly, he was extremely kind and welcoming, and lastly I was able to be in and out in a timely manner. Thank You Again, I appreciate it.”
“great service, good customer service, clean site for a huge location. Richie or richard was amazing. He was very clear and friendly with a calm demeanor even though he was being pulled left and right by every customer on sunday working by himself which is crazy when you see this facility you'll understand. This man is truly the MVP of this storage location. Thanks a million”
“We had a storage unit here for 3 years and can’t say enough about the cleanliness and security! You need a code to get in and access the elevators which means your stuff is safe!
The staff is also wonderful to work with everyone I met was very helpful especially Daniel. He answered all of the questions I had no matter how many I threw him and it was just a pleasure to work with him! We had a couch in our storage unit and three years later it was still in really good condition! Will definitely use this again if needed.”
6AM - 10PM
80 Mill Rd, Freeport
Self Storage
“Had the most polite and informative experience ever , the staff there was so helpful and I was truly impressed by employees who who hold themselves to such high expectations on a professional top notch level , I highly recommend this location . And the prices beat all the competitors that I've reviewed Today....”
“Let me start off by saying that I am new to a storage unit. I needed the extra space desperately for my expanding business. Danielle the manager was very helpful and nice. She showed me around and got me acquainted to the simple process upon my arrival going above and beyond assisting me. The space is more than adequate I'm very happy with my decision and the location.”
“I had an excellent experience working with the manager, Darnicia at CubeSmart. She was very professional, friendly, and willing to help with any questions or concerns.
The facility was well-maintained, clean, and secure, which reflects their attention to detail and commitment to customer satisfaction.
She went above and beyond to make the process smooth and stress-free, by explaining everything clearly. Her customer service was simply outstanding, and she consistently demonstrated a positive attitude and genuine care for customers as they came and went throughout my time there.
I highly recommend this CubeSmart location because of the exceptional management and overall quality of service provided by Darnicia.
Thank you Darnicia and Q for making my experience one I’ll always remember.”
“Great facility! Great staff! just overall a wonderful experience. Being that I am a customer with multiple storage units in different safeguard facilities, I am proud to say that I have 0 complaints on any facility thus far. Manouchka was extremely helpful and informative. I look forward to continuing business with safeguard.”
“Nandi was so amazing. When I walked in I was feeling overwhelmed with moving my stuff to a different unit. Nandi was so helpful and immediately helped me figure out options for a cheaper more suitable option. She really was amazing”
“I have received excellent and friendly service from Khelsie. She helped me solve an issue with my bill earlier im the week, and today was helpful as I moved out some items.”
“Shemeka is so friendly , kind and helpful she’s so nice and friendly thank girl for making my day we have a great talk ❤❤🌹”
“And a wonderful experience and cute smart and into the me with the upmost respect and excellent professionalism as well I recommend this place for family members of friends and coworkers and associates”
“Jane from the garden city office was and is an absolute pleasure to deal with. She goes above and beyond for the customer and makes you feel at ease. Jane is very up to date on all aspects of the storage units you have and gives great advise on which one may be good for you I would recommend public storage in garden city to all my friends and family .”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“Adis was absolutely outstanding! From the moment we arrived, he was friendly, professional, and incredibly helpful in finding the right storage unit for our needs. He took the time to answer all of our questions, explained everything clearly, and made the entire process quick and stress-free.”
“The ladies in office always helping .Camille and M has always helped me keep up to date on my account
They keep the property clean and are always pleasant”
8AM - 7PM
218-28 97th Ave, Queens Village
Self Storage
“I had a great experience with this storage facility! The staff was friendly, professional, and very helpful from the start. Specially Rose. The units are clean, secure, and easy to access, which made moving my things in and out stress-free. I really appreciate how well-maintained the property is and the convenient hours of access. Overall, I’m very satisfied and would definitely recommend this place to anyone looking for reliable and safe storage!”
“Regina is the best! ?
Huge thanks to Regina for being so incredibly helpful. She helped me find exactly what I needed, walked me through everything, and showed me how it all works. I’m super happy with the experience and will definitely be recommending her to all my friends. 5 stars!”
“Tiffany and Asia were both amazing. Great personalities. Very knowledgeable. This is our first time using this storage facility and we feel very comfortable. We won’t hesitate to use it again and my family and I will recommend this place to people who need it.”
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“We have just started renting on Sunday at the Hewlett, NY. I had to return and I forgot my key. I had to have the lock cut and install a new one.
Destinee helped me so much and was so pleasant to speak with. I was frustrated and she made the process easy and stress free. I recommend the Hewlett and Lawrence locations!”