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10AM - 7PM
263 W Old Country Rd, Hicksville
Mobile Phones
“AS WIRELESS GETS A 10 out of 10! Every employee there is extremely knowledgeable basically a Phone tech wizard,n extremely sweet as well! But it all Starts from the top the owner Austin F u can’t find a better guy,he always does the right thing as far as your phone/service.I’ve been using Austin’s company since way back when he first started n brought dozens of people to him,CANT FIND A BETTER PLACE TO GET ALL PHONE needs,n seriously couldn’t find a better guy than Austin F! U will always leave a satisfied customer—— Justin F”
“So I’ve been my daughter broke her phone three weeks ago. I’ve been trying every store in town from one to 11 town. We found the shop in Hicksville called. I fix screens in the CVS shopping center. The gentleman bilal was very honest. Help me out not only did he fix my screen. He took no money from me because he felt bad from the situation of how hard we were trying to work to fix my daughter’s phone so if you wanna get your phone fixed, I definitely will check these guys out.”
“I was at this location about a week ago to port over my new phone. I was already a Metro customer, but my old phone got damaged and no longer turned on. I went in around 7:15pm and the store closes at 8. The rep, America, was helping someone else briefly while i waited. Once she started to help me, there was an issue with her system and what would otherwise be an easy process, ended up taking some extra time. Well, even though the store was closing, she was patient and persistent in helping me to a resolution. She called her supervisor, manager and even dealer support. She was kind, helpful and friendly! Whoever comes to this store and is lucky enough to have her help will be sure to have their problem handled. She is very thorough and clearly puts the customer first. Metro is lucky to have America represent them in such a customer-facing role!”
“The exceptional service we receive here is second to none!
Our experience has been with Matt, who is always so helpful, professional and kind!
We go out of our way to go to this location to have Matt and the team help us~ we have other choices closer to home but the customer service and professionalism makes it worth the drive!”
“Excellent service here I’ve got my iPhone 11 at this place and it is new and not refurbished and this is the place to get your SIM card and service my data speed is so fast when I use the service.”
“This is one of my Favorite Verizon store…the owners of the store are really friendly and absolutely helpful.. I was there yesterday 03-09-2023. I had a carrier which i didn’t support e-sim so I came here, I switched up my carrier to Verizon and it was really quick…I got there around 6:30 and couldn’t finish my work before 7 (their closing time) the owner was really very friendly helping me after 7 to.. thank you…highly recommended.”
Mobile Phones
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Mobile Phones
“Great experience! They did an amazing job fixing my phone, and the whole process was quick and professional. The phone looks and works like new. The staff was friendly, honest, and made everything easy. I definitely recommend this place if you need your phone repaired!”