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“John did a great job helping me look for things for my cat as I am inexperienced and didn’t know what to get!! Thanks to his help my cat has all that it needs thank you John.”
“We brought our 35-lb and 75-lb dogs to Pet Supplies Plus Latta Road store for the Nail Trim/Paw Package on 2/22/26, and it was such a great experience! I made the appointment over the phone with Mikey, and he was able to get us in that same day. He was friendly on the phone and even friendlier in person.
Both of our dogs have pretty high anxiety, and Mikey was incredibly patient and gentle with them. One of our girls was so excited/nervous that she peed on the floor … twice. He handled it with total kindness and never made us feel embarrassed. During the trim and pampering, he was calm, attentive, and genuinely loving with both dogs.
To add to the chaos, one dog tried to make a run for it and wrapped her leash around a display (which came crashing down), while the other used the distraction to steal and devour half of a large birthday cookie. The employee at the register was so patient and understanding through the whole chaotic situation.
We truly appreciated the kindness, professionalism, and sense of humor from the staff — especially Mikey. We’ll definitely be back (hopefully with slightly better-behaved dogs next time!). ?”
“Purchased 9 albino corys they're all doing absolutely great, highly recommend to stop in and check it out, they have nice saltwater tanks aswell as freshwater with a welcoming vibe - very great customer service and great looking tanks, thank you!”
“Staff here is super knowledgeable and helpful. Prices are great. Very wide selection of fish/aquarium products. We love taking our toddler here to see all the fish!”
“We have the absolutely most fussy Chihuahua ever!! Talked to Cindy and decided to try her food!! She loves the beef and chicken recipes!! And very reasonably priced!! The bakery section of homemade goodies is amazing. But had to pass on them sadly because she's overweight lol”
“The staff at the Dunkirk/Fredonia store were SIPER!!
The young man and the checkout staff really tried to help me find the special puppy food we need for our new 9 week old ShihTzu.
They even found another Tractor Supply that had it in stock! This is the great customer service !!!
Thank You”
“We are so happy that we found Lakewind! One of our dogs has issues with strangers and their ability to board him without having to handle him is amazing. He's gotten used to being there and he loves running back and forth with his neighbors. Such nice people too!”
“I have been buying raw from Pet Health Plus for 2+ years now and I couldn’t be happier. Tina and her mom are personable and extremely easy to work with. You can walk in and buy pretty much any variety of raw you’d ever want to feed your animals. On top of that you can order in bulk and save money and they always let you know when you need to order so that you don’t miss out on an upcoming shipment if you do decide to go with a bulk option. This store is awesome!”
9AM - 9PM
2373 W Ridge Rd, Greece
Pet Stores
“I was in a bind today and called Petco in Greece, NY. I was connected to Dalton who not only went above and beyond to answer my questions, but when I went into the store to pick up the gate, continued to provide amazing customer service. It was refreshing to have an employee who took a genuine interest in helping me solve a problem.”
“I was so impressed with the whole experience. The doctor and staff were friendly and knowledgeable. I have already recommended them and I will continue to go there!”
“I enjoyed shopping at Tractor Supply Co. The store is very clean. They have a good selection of name brand clothing and clothing in general. The employees are really great.”
9AM - 9PM
3042 W Ridge Rd, Greece
Pet Stores
“I ordered online and it was ready within an hour. Associates were friendly and professional. After putting everything in the car I went back in to pick up a few extra things for my cats. The store was very well stocked and clean. ?”
“Been buying pig food for the last two years and the last six months or so you can't seem to get it? Even though it shows eight in inventory for the last four months maybe longer. Don't know who does your inventory but you really should learn how to do it. Been buying the feed elsewhere. Was told many times that it was coming in but never shows up. Spend a lot of money on feed there the last two+ years you just lost a farmer who will be going elsewhere from now on. UPDATED: I was contacted by one of the owners and he corrected the problem, and all is good. Great customer service. Update 5 stars for Customer service”
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“Recently discovered this place and I must say it is one of the best if not the best pet stores I’ve been in, in a long time the staff and owners are awesome prices are reasonable and most importantly they truly care about their customers definitely recommend.”