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“Great facility! Great staff! just overall a wonderful experience. Being that I am a customer with multiple storage units in different safeguard facilities, I am proud to say that I have 0 complaints on any facility thus far. Manouchka was extremely helpful and informative. I look forward to continuing business with safeguard.”
“Always a comfortable place for storage. Had good help from Jeanie with switching from a smaller unit to a 9x12. Easy transition and plenty of help making the move a piece of cake!”
“Jeff and Nash were so helpful throughout this whole process. They offered wonderful deals and friendly service couldn’t have asked for better service. Great job !!!”
“I have a very wonderful experience since the first time I spoke to Mr Temo till getting my account set up and get my atorage unit ready to go in very very short time.
Mr Temo is knowledgeable courteous and professional.
Thank you Mr Temo for your outstanding work”
“Precious and the store manager were super kind and helpful. She made my experience easy and explained the store policy to me in detail. I left feeling very confident. I really appreciated her knowledge and kindness.”
“Where do I start, Carl and Denise was very helpful. I had trouble trying to decide on a unit and both was so helpful and knowledgeable about storing as well as attending to my needs. Carl asked me in detail what would I be storing and I explained it wasn’t much, clothing things like that. Right away he picked out the unit, showed it to me so I can see what size I would be working with and it was perfect. We went to the office and I was able to store right away. Thank you Denise and Carl for making this easy for me. Exceptional customer service. A+++”
“I had a great experience at Safeguard Self Storage thanks to Amaia at the front desk. She was incredibly friendly, professional, and very knowledgeable. Amaia took the time to clearly explain the storage options and rates, making the entire process easy to understand and stress-free. She answered all of my questions patiently and helped me find the best solution for my needs. Excellent customer service from start to finish. Highly recommend Safeguard Storage, and be sure to ask for Amaia!”
“Great experience securing a unit. Marshall walked my sister and I through the process until we found a unit that best suited our accessibility needs, as well as our budget.”
“One of the best looking storage facilities we’ve been in. Everything is pristine- from
The moment you walk in through the storage halls. Such a lovely staff- Maria, James, Dani and Destinee are always so happy to receive us and greet us.”
“As a first time customer I was a bit nervous however, Justin was extremely helpful and patient with everything; great customer service and an overall great experience!”
“I wanna start off by saying, I regret not choosing these guys first. It would have honestly saved me from the drama and added expense.This review starts with a negative experience from another moving company. We originally choose a moving company that a friend suggested. They had a lot of negative reviews, but I foolishly thought that the small amount of negative reviews couldn't be that bad. It was worse then I could have ever imagined.
TLDR: The first moving company flaked out on us the day of the move which also happened to be the day before the house closed. They came up with a wild excuse as to why they wouldn't do the job and then just dropped everything and left.
Understandablely, My family and I were freaking out. That's when I reached out once again to Expo Movers and spoke to Ivan. I explained what happened and the tight situation we were in. He assured me that they would help us and to be honest I can't imagine how tirelessly this man could have worked, because the very next day he had a team out to my mom's house and without any complaints, they packed up everything in my mom's house as well as a pod at a pods storage facility. My mom and sister complimented on how fast and professional the men were, a striking contrast to the day before.
Now it's important to point out that all of this happened on Thursday Aug 6th of this year. The move was from New York to Arizona. The moving truck arrived in Arizona on August 8th, later in the afternoon. I'm still shocked by how quickly they arrived. Another important thing to add is that we didn't have a shared truck. It was one truck for all of my family's stuff.
It turned out that on the way to Arizona, there was an emergency with one of the other drivers and that driver had to fly home. The other driver continued to Arizona where he'd end up unloading the entire truck all by his self.
All the while communication was wide open with Ivan. I can't remember if Ivan was the supervisor or a sales associate, but regardless I can never thank him and the rest of his team nearly as much as I already have. This company was quite literally the answer to my prayers in a moment I wouldn't wish upon anyone.
I wish there was a way to rate more than 5 stars. They truly did go above and beyond. Thank you so much again Ivan, and the rest of the team.
P.s. I'm not really going to discuss the cost. Understandablely it ended up costing a bit more than what were originally charged, but considering that Ivan had to plan all of this the day before his man came, he legitimately pulled off a miracle. Now to be honest it would have cost less in a sense to go with Expo Movers to begin with. The moving company that flaked on us was $5000 cheaper than Expo. In comparison, other moving companies were more expensive. Moral of the story...stick with Expo Movers. They are absolutely worth it.”
“The customer service Linda provided was excellent. She explained every question I had and showed me my unit and also the mobile app for easy access. This place is very clean and convenient”
“First time getting a storage rental, Keanu & Noah were extremely knowledgeable and welcoming.
I will rent here for a long time and will recommend friends and family here as well!”
“I went to Extra Space Storage today on 3rd Ave in The Bronx. The customer service great. Michelle and Roshuel were extremely helpfully. I highly recommend this location is you need storage in The Bronx.”
“Had an easy and stress free experience here! The attendant, Compton was super helpful. He checked us in, and answered all of our questions in a calm and friendly manner.”
“Excellent experience! The units are clean, secure, and very well maintained. Andrea was friendly, helpful, and made the entire process quick and easy. Access to the storage was convenient. Definitely recommend this location.”
“Great experience since day one Kendra runs the facility a1 facility is very clean. This is the place to rent in brooklyn safe and clean and the staff is very friendly”
“Hey Jennifer M the new facility manager was super amazing. She is very details on helping me with picking a storage the office is amazing definitely smell good I'm glad she is here at this facility thank Jen for you helpful good luck on your journey I know you will do great revisit and was amazing great service”
“I loved working with Josue, he was so professional and well versed about the business. He provided excellent customer service, just like I like it. Thank you so much for your help today Josue❤”
9:30AM - 6PM
100 South Bayles Avenue, Port Washington
Self Storage
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
“The patience and knowledge of Mr. Oates was greatly appreciated. As someone who’s been in the customer service industry for 35 years it is a pleasure to interact with someone with personality….”
“Had a wonderful experience during my time with Extra space the team provided awesome services and attentiveness throughout my stay the faculty is well maintained 10/10 recommend”
“Tom has been extremely helpful and accommodating over these past few months. I’ve been a customer for about a year & half now, the service is great. Everyone is professional/courteous and the facility is clean.”
“I had a great experience with Safeguard Self Storage! Joshua provided excellent customer service and was very professional, friendly, and helpful throughout the entire process. He took the time to answer my questions, explain everything clearly, and make sure I felt comfortable with my decision. It’s refreshing to receive service from someone who genuinely cares about helping customers and making the experience as smooth as possible. Employees like Joshua make a real difference in the overall customer experience. If you’re looking for a storage facility with great service, I definitely recommend Safeguard Self Storage. Ask for Joshua!”
“Moving from 1 unit to another unit on a busy Saturday jacklyn & Chris went out there way to make sure I was taking care of Jacklyn is always positive & up beat attitude. & Chris is always professional & knowledgeable of his job lov this place makes you feel like family”
“I had a great experience with the customer service I received from Gabriel. He was professional, patient, friendly, and very helpful throughout the entire process. Gabriel took the time to listen to my concerns and made sure everything was handled properly. His excellent attitude and willingness to help really stood out.”
“Such a wonderful experience from start to finish! Everyone was incredibly kind, welcoming and helpful. They took the time to help me find the my unit for my needs and made the entire process so easy. Communication was amazing, and I really appreciated how patient and attentive they were throughout everything. Their customer service truly went above and beyond. Highly recommend!”
“An amazing location Richie truly us knowledgeable. My experience almost did get ruined as the girl in front has a nasty attitude she almost made me not rent but Richie convinced me to rent with Manhattan mini best choice I have made”
“Keyanah was so thorough and knowledgeable about the storage process. If it wasn't for her I wouldn't be with this company. She's excellent, smart and helpful. Thank you KC aka keyanah”
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“Transferred over from extra space. Was able to speak to the manager Chris. Showed me unit sizes and prices, went into detail about unit insurance and company policies. Was clear straight to the point.”