“First time customer and I just had the best service. Went in for a broken driver door that wouldn’t open from strong wind blowing it back. I called Rochester Collision explained what the issue was. They ask me to bring the vehicle in to get it looked at and we brought it right in right away. They looked at it and instantly knew what the issue was and how they could fix it. They said they could have me in within 20 minutes and I believe my daughter was out of there in less than 20 minutes with a fixed door! They saved the day for sure. My daughter left extremely happy and I was relieved. Best part no charge!”
“Just picked up vehicle after massive deer collision. Car was clean and looked like new. Couldn't be happier. Staff was friendly, informative and helped me through the whole process. Referred by a family member and would highly recommend this family owned business!”
“My car is Nissan Altima 2015. It had problems with ABS breaking system, Engine light on due to small Evaporate leak, cracking windshield glass, and broken fender patchs. They fixed the ABS problem replacing one of the ABS sensor that was already bad, now I feel safe when driving. They replaced and fixed the left rear wheel bearing and the hub. The used to be noise that I always heard and unstable steering wheel when driving now is gone. They changed the vent valve making the light engine off, now I fewl like the fuel efficiency increases.
I intentionally wait for a couple of days to write this feedback as I want to wait if the engine light will be back but I cannot deny the fact that I really enjoy driving my car now, they did fix it and they deserve this good feed back!!!!. For the Windshield glass and Fenders, I did not get it fixed yet because, the costs are still beyond my pocket as a student. Still, I love this as they gave me the price prediction before doing the work so I could make my decision as a customer.
Lastly, for a Student who does not have a steady job, I would not say the price is cheap but nor is it expensive though, it is fair and worth it. It is worthed rather than going to some other repairshops that scam you with cheap labour price but bad parts and you have to come back multiple times.
Morris Auto Repair anr Collision Teams are transparent and they know what they are doing.”
“Michael McLean is an awesome guy and made the out of state purchase of my 911 4S a great experience. He kept me in the know every step of the way, sent very cool videos and photos and was just a breadth of fresh air to work with. Michael, is a no BS, hard working man who does what he says he will do. Added bonus, he is funny as hell too.”
“Had 2 instances with part and body repair 2 different makes of vehicles. Now I am taking a 3rd makes of vehicle which means I have great trust for them and their quality of work. ?”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester
Body Shops
“After working with them personally and having to have them check out a problem that developed from one of thier national partners I still love this location and would recommend this shop and its staff to anyone in need of winter or general repair needs for a vehical.”
7:30AM - 5PM
3399 W Henrietta Rd, Rochester
Body Shops
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
“Quick turn around onba new radiator for my truck. Was super happy with the service and friendly staff. Very personal and professional. Absolutely will be bringing all my issues her in the future!”
“Sang did an excellent job in fixing the dents/holes to my side and bumper. Its like they were never there. He is friendly and professional and gives you a fair price for the work.”
“Wow, they did a great job, and they're great people! Knowledgeable, competent, kind, thoughtful, informative, honest and reliable. I'd use them again in a heartbeat, and I'd send my friends and family there for top-notch collision repair. They were recommended by Autoworks of Mendon -- my favorite car repair shop -- and it was a great referral.”
“I recently had my car fixed at Aaron’s and I was extremely impressed with their work!! Throughout this entire process they were helpful, efficient and communicative. They kept me updated every step of the way and made sure I understood exactly what was being done to my car. Their work was flawless and my car looks brand new.
You can tell they are truly dedicated to their work and care about their customers! I would recommend Aaron’s 100%!”
“Micky is a great guy, I recommend him to anyone who needs painting done on there vehicle, it can be something small or something Big, Micky did a great job painting my rear spoiler on my Scion. I Will definitely be back again in the future.”
8AM - 5PM
50 Thruway Park Dr, West Henrietta
Body Shops
“Crash Champions. Fixed my van door
Nice Job .I.let them take care of the Insurance claims ..and they did right to the penny.turn around time was fast
Very happy with Customer service.
Collision shop. Nice Job....
Scott m”
“I recently
had my card towed to the Mazda dealership on west Henrietta rd. I had an excellent experience with the service associates at this dealership. I need to mention that Dave S went above and beyond, helping get a claim documented thru my extended warranty, which basically the dealership didn’t work with anymore because of the incredibly long response time making it not feasible for the service personnel to work with on a daily basis. Because of his kind and professional patience I will be able to
get a partial reimbursement for this expensive repair for items covered under the warranty.
I just wanted to pass this information on noting that this type
of customer care is unfortunately rare. Kudos to this dealership for hiring knowledgeable and conscientious associates like Dave! I have spent a good part of my career working in customer services and can say that my experience with Dave at the Henrietta Mazda location was exceptional.
Thank you!”
“Paige ,my service advisor at Valley was very understanding and helpful. She kept me informed throughout the process of having my vehicle serviced and made the experience as stress free as possible.The whole service team was great from getting the car in and written up to getting me a loaner to drive”
“Fantastic honest shop. Gave great suggestions for a rust spot repair that was beyond real repair. Appreciate the honesty which is getting harder to find these days.”
“Extremely professional service. Lorri was great and went above and beyond to ensure my BMW 740il windshield was installed with the proper parts. Extremely professional job couldn’t be happier.”
“Recently had my vehicle destroyed by hail to the tune of over 15k in damages. Just got the vehicle back yesterday and it looks fantastic!! This place did a great job all the way around. Kyle was very responsive to my questions throughout and Ashley was as well. Thanks Garber for getting this done quickly!!!”
“Could not have been happier with the service at Safelite. Appointment was easy to make online and when I showed up I was welcomed with a very enthusiastic person at the desk. Waiting room was clean, and while they said to expect a 1-2 hr service time, I was out of there in 45 minutes. To top it off, they were able to transfer my registration and inspection stickers such that they didn’t look terrible.”
“Great price. Great work. Great People. Went above and beyond what they quoted in replacing two front fenders. Very thorough. Very professional. What more could you ask for?”