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“Just picked up vehicle after massive deer collision. Car was clean and looked like new. Couldn't be happier. Staff was friendly, informative and helped me through the whole process. Referred by a family member and would highly recommend this family owned business!”
“My car is Nissan Altima 2015. It had problems with ABS breaking system, Engine light on due to small Evaporate leak, cracking windshield glass, and broken fender patchs. They fixed the ABS problem replacing one of the ABS sensor that was already bad, now I feel safe when driving. They replaced and fixed the left rear wheel bearing and the hub. The used to be noise that I always heard and unstable steering wheel when driving now is gone. They changed the vent valve making the light engine off, now I fewl like the fuel efficiency increases.
I intentionally wait for a couple of days to write this feedback as I want to wait if the engine light will be back but I cannot deny the fact that I really enjoy driving my car now, they did fix it and they deserve this good feed back!!!!. For the Windshield glass and Fenders, I did not get it fixed yet because, the costs are still beyond my pocket as a student. Still, I love this as they gave me the price prediction before doing the work so I could make my decision as a customer.
Lastly, for a Student who does not have a steady job, I would not say the price is cheap but nor is it expensive though, it is fair and worth it. It is worthed rather than going to some other repairshops that scam you with cheap labour price but bad parts and you have to come back multiple times.
Morris Auto Repair anr Collision Teams are transparent and they know what they are doing.”
“Rochester Collision battled the insurance company for us to get genuine parts. They provided fast and great customer service. Finally, we've found a local company we can trust!”
“Michael McLean is an awesome guy and made the out of state purchase of my 911 4S a great experience. He kept me in the know every step of the way, sent very cool videos and photos and was just a breadth of fresh air to work with. Michael, is a no BS, hard working man who does what he says he will do. Added bonus, he is funny as hell too.”
“After working with them personally and having to have them check out a problem that developed from one of thier national partners I still love this location and would recommend this shop and its staff to anyone in need of winter or general repair needs for a vehical.”
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
“Had 2 instances with part and body repair 2 different makes of vehicles. Now I am taking a 3rd makes of vehicle which means I have great trust for them and their quality of work. ?”
“Quick turn around onba new radiator for my truck. Was super happy with the service and friendly staff. Very personal and professional. Absolutely will be bringing all my issues her in the future!”
“This is the second time I had to use Crash Champions because of an accident and the experience was even better than the first... communication was great and my repair was done a couple days ahead of schedule”
“I recently
had my card towed to the Mazda dealership on west Henrietta rd. I had an excellent experience with the service associates at this dealership. I need to mention that Dave S went above and beyond, helping get a claim documented thru my extended warranty, which basically the dealership didn’t work with anymore because of the incredibly long response time making it not feasible for the service personnel to work with on a daily basis. Because of his kind and professional patience I will be able to
get a partial reimbursement for this expensive repair for items covered under the warranty.
I just wanted to pass this information on noting that this type
of customer care is unfortunately rare. Kudos to this dealership for hiring knowledgeable and conscientious associates like Dave! I have spent a good part of my career working in customer services and can say that my experience with Dave at the Henrietta Mazda location was exceptional.
Thank you!”
“Sang was very kind and did an excellent job repairing my car's collision damage. The price was far more affordable than other nearby car collision repair centers and the car was fixed in a timely manner (a week and a half)”
“Wow, they did a great job, and they're great people! Knowledgeable, competent, kind, thoughtful, informative, honest and reliable. I'd use them again in a heartbeat, and I'd send my friends and family there for top-notch collision repair. They were recommended by Autoworks of Mendon -- my favorite car repair shop -- and it was a great referral.”
“Paige ,my service advisor at Valley was very understanding and helpful. She kept me informed throughout the process of having my vehicle serviced and made the experience as stress free as possible.The whole service team was great from getting the car in and written up to getting me a loaner to drive”
“I recently had my car fixed at Aaron’s and I was extremely impressed with their work!! Throughout this entire process they were helpful, efficient and communicative. They kept me updated every step of the way and made sure I understood exactly what was being done to my car. Their work was flawless and my car looks brand new.
You can tell they are truly dedicated to their work and care about their customers! I would recommend Aaron’s 100%!”
“Micky is a great guy, I recommend him to anyone who needs painting done on there vehicle, it can be something small or something Big, Micky did a great job painting my rear spoiler on my Scion. I Will definitely be back again in the future.”
“Great customer service. Had a small mishap right after a service and they fixed it for free even though it was my fault. Greatly appreciated and would def use again”
“Extremely professional service. Lorri was great and went above and beyond to ensure my BMW 740il windshield was installed with the proper parts. Extremely professional job couldn’t be happier.”
“Recently had my vehicle destroyed by hail to the tune of over 15k in damages. Just got the vehicle back yesterday and it looks fantastic!! This place did a great job all the way around. Kyle was very responsive to my questions throughout and Ashley was as well. Thanks Garber for getting this done quickly!!!”
“My service technician Anthony was awesome! Very professional, personable, and dedicated to finishing the windshield replacement despite it raining on and off- he waited through the rain until there was a clearing to finish! I really appreciated the extra mile! It was free with my insurance!”
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“Great price. Great work. Great People. Went above and beyond what they quoted in replacing two front fenders. Very thorough. Very professional. What more could you ask for?”