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8AM - 5PM
50 Thruway Park Dr, West Henrietta
Body Shops
“Fantastic honest shop. Gave great suggestions for a rust spot repair that was beyond real repair. Appreciate the honesty which is getting harder to find these days.”
“First time customer and I just had the best service. Went in for a broken driver door that wouldn’t open from strong wind blowing it back. I called Rochester Collision explained what the issue was. They ask me to bring the vehicle in to get it looked at and we brought it right in right away. They looked at it and instantly knew what the issue was and how they could fix it. They said they could have me in within 20 minutes and I believe my daughter was out of there in less than 20 minutes with a fixed door! They saved the day for sure. My daughter left extremely happy and I was relieved. Best part no charge!”
“Just picked up vehicle after massive deer collision. Car was clean and looked like new. Couldn't be happier. Staff was friendly, informative and helped me through the whole process. Referred by a family member and would highly recommend this family owned business!”
“My car is Nissan Altima 2015. It had problems with ABS breaking system, Engine light on due to small Evaporate leak, cracking windshield glass, and broken fender patchs. They fixed the ABS problem replacing one of the ABS sensor that was already bad, now I feel safe when driving. They replaced and fixed the left rear wheel bearing and the hub. The used to be noise that I always heard and unstable steering wheel when driving now is gone. They changed the vent valve making the light engine off, now I fewl like the fuel efficiency increases.
I intentionally wait for a couple of days to write this feedback as I want to wait if the engine light will be back but I cannot deny the fact that I really enjoy driving my car now, they did fix it and they deserve this good feed back!!!!. For the Windshield glass and Fenders, I did not get it fixed yet because, the costs are still beyond my pocket as a student. Still, I love this as they gave me the price prediction before doing the work so I could make my decision as a customer.
Lastly, for a Student who does not have a steady job, I would not say the price is cheap but nor is it expensive though, it is fair and worth it. It is worthed rather than going to some other repairshops that scam you with cheap labour price but bad parts and you have to come back multiple times.
Morris Auto Repair anr Collision Teams are transparent and they know what they are doing.”
“Phenomenal work by this company. They are efficient at what they do, have automated notifications, work with you when you need questions answered, and their workmanship is top notch. They do their best to work with insurance to keep the onus off of the customer. They may be a pricier, but their work is the artisanal and they do it properly. Thank you everyone at Vogel's!”
“Michael McLean is an awesome guy and made the out of state purchase of my 911 4S a great experience. He kept me in the know every step of the way, sent very cool videos and photos and was just a breadth of fresh air to work with. Michael, is a no BS, hard working man who does what he says he will do. Added bonus, he is funny as hell too.”
“A solid ten-out-of-ten! Not only is the staff friendly, but they are also descriptive about cost and pricing. They were highly accommodating to my tight schedule. Excellent work!”
“Sofia did an amazing job fixing my truck!
They got me right in, and fixed everything so that you can't even tell there was damage!
They had to replace a door, repair another, and fix a corner panel. The repair took a little bit of time, but I wasnt inconvenienced, thanks to the generosity of Sofia and their loaner vehicle they let me use!
When I got my truck back, they even detailed it, inside and out!
Can't say enough good things about this company. Its hard to find honest guys that know their trade like Sofia!
They even take care of my boat wonterizarion for me, what can't these guys do?
Thanks again for a great job sofia!”
“My uncles car was impounded here. The owner was very kind, reasonable, and helpful as my mom and I worked to figure out how to get out. Words can’t express how grateful I am for their help and professionalism.”
“Had 2 instances with part and body repair 2 different makes of vehicles. Now I am taking a 3rd makes of vehicle which means I have great trust for them and their quality of work. ?”
8:00 AM - 5:00 PM
270 Anderson Ave, Rochester
Body Shops
“I want to say Thank you to Tony. I am not a customer, but he helped me with a cone that I had stuck under my vehicle. He could have turned away and not help, but he did. Thank you!!”
8:30AM - 4:30PM
452 Lee Rd, Rochester
Body Shops
“We had a great experience! We have a 2004 Newmar Dutch Star that had Diamond Shield on it from the factory. It was completely cracked from 20 years of service. We scheduled to have it replaced and we went to Elkhart Indiana. The tech was Boris he was GREAT, took the first day taking the old one off and the second day installing a new one. AFTER 20 YRS there was only one chip in the paint he touched it up and the New Diamond Shield looks like a new paint job! THANKS BORIS AND THE DIAMOND TEAM!”
7:30AM - 5PM
3399 W Henrietta Rd, Rochester
Body Shops
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester
Body Shops
“After working with them personally and having to have them check out a problem that developed from one of thier national partners I still love this location and would recommend this shop and its staff to anyone in need of winter or general repair needs for a vehical.”
“Quick turn around onba new radiator for my truck. Was super happy with the service and friendly staff. Very personal and professional. Absolutely will be bringing all my issues her in the future!”
“Sang did an excellent job in fixing the dents/holes to my side and bumper. Its like they were never there. He is friendly and professional and gives you a fair price for the work.”
Open 24 hours
532 North St, Rochester
Body Shops
“I have been using the towing service from Alliance for years on the recommendation of my mechanic. The truck always arrives very quickly, the drivers are professional and courteous & the price is always fair.I recommend Alliance highly.”
“I had a fantastic experience at Sal’s Collision & Son. I stopped in because my car door hinge was misaligned, and Mark got me in right away. He fixed the issue quickly and wouldn’t even accept payment. The service was unbelievably friendly, fast, and professional—truly some of the best customer service I’ve experienced in a long time.
Top‑notch shop. Highly recommend!”
“I just need a minor repair for my car and went here. The owner was so nice to fit me in, stopped what he was doing when I pulled up and took care of me right away. I would highly recommend Howie's Collision. Its hard to find people you can trust these days and I would say for sure Howie's is trustworthy!!!!”
“Great price. Great work. Great People. Went above and beyond what they quoted in replacing two front fenders. Very thorough. Very professional. What more could you ask for?”
“My family and I have bought several cars from this dealer, dating back to 1998. The owner sells great cars, and stands behind his product and his work. I would recommend this dealer.”
“I recently had my car fixed at Aaron’s and I was extremely impressed with their work!! Throughout this entire process they were helpful, efficient and communicative. They kept me updated every step of the way and made sure I understood exactly what was being done to my car. Their work was flawless and my car looks brand new.
You can tell they are truly dedicated to their work and care about their customers! I would recommend Aaron’s 100%!”
“Fast, efficient, best price in NYS and able to complete my auto purchase within 3 hours and 39 minutes. I drove a total about 3 hours and saved 6000 dollars on 2024 Dodge Durango. Thats what I call good customer service. I worked Anna Moretti and her team. Highly recommend and worth the drive.”
“I recently
had my card towed to the Mazda dealership on west Henrietta rd. I had an excellent experience with the service associates at this dealership. I need to mention that Dave S went above and beyond, helping get a claim documented thru my extended warranty, which basically the dealership didn’t work with anymore because of the incredibly long response time making it not feasible for the service personnel to work with on a daily basis. Because of his kind and professional patience I will be able to
get a partial reimbursement for this expensive repair for items covered under the warranty.
I just wanted to pass this information on noting that this type
of customer care is unfortunately rare. Kudos to this dealership for hiring knowledgeable and conscientious associates like Dave! I have spent a good part of my career working in customer services and can say that my experience with Dave at the Henrietta Mazda location was exceptional.
Thank you!”
“Very good, the price is right, the boss is very kind, and the staff are very professional. As an international student, I found them when I was most helpless when my car had problems. Thank you very much and I will recommend other Chinese students to go there.”
“I had my 2017 Chevy Trax LT for my driver's side door for repair from a accident! I am very pleased of the service and care of my car and a very quick time frame of work that needed to be done to my car! It was very nice of the repair guys to wash my car and cleaned the inside! My car smells like a new car now! Thanks Crash Champions for your service! Will choose you again!!”
“Daniel Casion is very nice and friendly, he kept me updated on what was going on with my car, when the body work was finished and i picked up my car he made sure to talk me through the after care process and made me feel comfortable to come back in the future if ever needed for body repairs. Everyone there was very nice and supportive !!”
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“Crash Champions. Fixed my van door
Nice Job .I.let them take care of the Insurance claims ..and they did right to the penny.turn around time was fast
Very happy with Customer service.
Collision shop. Nice Job....
Scott m”