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“Great experience. The office lady was very convenient and friendly with assisting my wife and my me with closing our account once we cleared our unit out, 10/10 definitely recommend”
“Shari was just a big help in downsizing the storage unit and finding us a smaller unit mid college move out season.
We absolutely appreciate her kindness and swift action.”
“The store manager James Martin was extremely helpful and went out of way to assist me with finding a way to responsibly donate items I needed to take out of store.”
“Corrigan was really incredible for our move across the entire state. Thomas W, Kieshon M, and Quan J took so much care loading up all of our stuff and really took a lot of the stress out of moving.”
“I have stored my Corvette there for many years. Renee and her team have always been very helpful and professional in making sure my car has been probably covered and my trickle charger working properly. When it is time for me to pick up the car, it is easy to schedule the time and the car is ready to go at the time scheduled. They do a fantastic job at Tambe Self Storage.
John Herriman”
“Elijah at the front office was extremely helpful in helping me reserve a new unit. He took the time to talk through my options and help me decide what unit would work best. Elijah was personable, and I genuinely enjoying speaking with him! The interaction with him made my week. Thank you!”
“The girl who waited on me was very helpful and full of useful tips. I was very pleased with my experience.
I am saddened that the prices go up when the kids from RIT need to store their furniture for summer till they go back to school in September. This punishes everybody else that needs a storage.
You should have a lower price for seniors, we are on a fixed income and cant afford the price increases”
“So far its just fine easy to enter availability is great I don't foresee any issues . Only draw back is I couldn't see where my unit was before renting. I got a end cube with smaller door .”
“Perfect experience. Clean, safe, friendly, and very close to RIT. It couldn't have been easier to pack up the whole one-bedroom apartment and drive right up to the storage unit, one car load at a time. Sandy was super helpful with all the paperwork and billing. We'll definitely be back next summer. Thank you!”
“So far so good! I've only had it for like an hour now. When I first arrived my unit had been padlocked by someone else but I called and they were very quick to resolve the issue. Got my unit. It's nice and clean and exactly what I was looking for. Super easy to set up online and they have an app which is awesome!”
“Rented a storage facility from these guys. They provide great customer service and have exceptional facilities. I was impressed with the cleanliness of the climate controlled units. If you are looking to store a car here for the winter they are great.”
“As an Operations Manager with a focus on customer experience, I know a thing or two about meeting or exceeding customer expectations. The reviews are high for a reason - these people go out of their way to make storing your items here simple and easy. I live 7 hours away, have never met the staff in person, but was always able to reach Bill for any questions around billing, accessing the unit, and other inquiries. He responds almost immediately and the story never changes over time. Will continue to use them in the future for any other storage needs.”
“We needed a storage place for my Mom's move and everything about the entire process to reserve remotely, get the room (most places charge you for a lock, they give you one, meet you at the gate walk you through everything, etc.), and eventually finish our time here could not have been easier. The owner is amazing with a level of service that we used to expect, but now is rare and worth writing a review about.”
“I've had my storage with them since January never had an issue great customer service I highly recommend them ty for letting me store my stuff with you for 8months”
“This U-Haul has been my go too for the last 3 moves including my recent one to Nashville TN from Rochester. The crew there is always very friendly and welcoming. Super helpful and knowledgeable about what they do. Philip helped me with my truck rental today and had amazing customer service. Always been a breeze to work with this branch of U-Haul!”
“We have had our storage unit for about 6 months now. I am happy to say everything is going great! We always have easy access to our unit. It is always well lit and clean when we are there and the pricing is the best around. I would highly recommend Roc Self Storage to everyone I know .”
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“I would highly recommend Honeoye Falls Storage for your storage needs. We had to find a last minute storage unit for my son's college stuff and were able to secure a unit with Honeoye Falls Storage right away. The unit was very clean and perfect for what we needed. And Sara is great to work with - very personable and quick to respond. We will definitely use them again in the future.”