Extra Space Storage, located at 2585 Brighton Henrietta Town Line Rd in Rochester, NY, offers a wide variety of storage options to meet various needs. The facility is known for its cleanliness, exceptional security, and convenient features such as drive-up access, climate-controlled units, and ADA compliance. Customers appreciate the helpful and friendly staff, particularly the assistance from team members who go above and beyond to ensure a smooth experience. Reviewers have highlighted the professionalism and patience of the staff, making the process of finding and accessing storage units easy and hassle-free. With a commitment to outstanding customer service and a safe environment, Extra Space Storage is a highly recommended choice for anyone looking for reliable storage solutions.
Sharon's customer service goes above and beyond to assist clients. She keeps the place clean, safe and always with a great attitude!!!
May 2026
Great experience. The office lady was very convenient and friendly with assisting my wife and my me with closing our account once we cleared our unit out, 10/10 definitely recommend
May 2026
Great service! Super friendly and helpful in a big time of family transition. Would recommend to everyone that need a little ‘extra space’
