“I'm not as happy with T Mobile as I was prior to COVID and the change to customer service since then but they are still a good company. I'm not talking about the store as much as the main offices. Customer service is normally good in the stores depending on who you are calling. Most of the time, they are very helpful. Other times forget it. Depends on which store. This store in particular is clean, busy, very nice and always busy.”
“We stopped in on our way home from NYC.
My husbands phone lock screen froze we could not hard set it on our own
We walked in and Bree had it fixed in 10 minutes! She really knew her stuff! Thanks Bree for your vast product knowledge and making the rest of our trip back to Buffalo bearable!!!”
“We just wanted to say that Yasir in Horseheads NYcounty Rt 64 was awesome! Very pleasant and knew exactly how to solve our issues. Would recommend this location! Thank you!”