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January 2024
Waiting to switch out a modem. 20 people waiting with 1 trainee working and 1 manager standing around. 5 other kiosks with no one there. Pathetic waste. Don't bother going in store
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January 2024
Two people working. One isn't doing anything to help customers. Other is going at a snails pace. God I wish time warner was still in business.
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December 2023
I left there and was told my data was all transferred to my new phone and it wasn't. I could've stayed home and switched stuff over myself. Plus I had to wait over an hr. The person kept pulling over other reps to help her. Maybe she was just new there. Idk.