Foot Locker at Walt Whitman Mall is praised for its excellent customer service and friendly atmosphere. Customers have highlighted the helpfulness of staff members, especially noting the professionalism and kindness of managers and associates. One reviewer appreciated the pleasant phone interaction and the attentive in-store service, where associates greeted them warmly and went out of their way to ensure they received exactly what they wanted. This positive experience emphasized the store’s commitment to customer satisfaction. While some customers felt the store was busier and less personalized compared to previous visits or other locations, they still found the staff to be top-notch, especially under the leadership of a dedicated manager named Travis. The staff, including Brittany, Chino, and Cindy, were described as professional, easygoing, kind, and sincere. Travis was praised for creating a friendly environment and ensuring high-quality service. Despite its smaller size compared to larger stores, the store’s atmosphere and staff efforts encourage customers to return regularly, making the trip worthwhile. Overall, Foot Locker at this location is recognized for its friendly staff, good service, and a welcoming environment that fosters customer loyalty.
Nothing special. Overpriced drinks. Below average snobby service. Would not go again. Drink selection was very limited.
September 2025
Shout out to the crew at this location it was a busy Saturday but they made time to help myself and my daughter make our purchase they were very attentive every step of the way when one worker was distracted another one was there to accommodate. Great job especially to the management today!!
April 2022
Nice people work here. Always helpful. Love that they'll order it for you. Great place!
