Shopped during the sale where they’d give you $50 rather than $20 off a new pair of jeans and I had such a great experience with Rachel. She was so attentive and helpful and I walked out with one pair of jeans that I loved an another pair on the way!!
May 2018
I was just at madewell and asked for help - the store was empty and about 5 sales people just sitting around no one offered to help. I asked several times and the woman working there acted so confused why I would ask for help. I ya about 5 shirts in my dressing room I was about to buy and walked out due to the rude attitude.