Madewell is a brand where good days start with great jeans, with women’s and men’s denim at its core. It also offers everything to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags. Customers report stellar experiences with store associates who are super helpful, personable, cool, and sweet. Associates are quick and willing to help, navigating the store and giving suggestions, even pairing outfits and finding correct sizes during busy times. Shoppers describe associates as attentive and absolute legends who save the fashion day, making everything come together. Customers leave with perfect pairs of shoes, shirts, and jeans they love, expressing that they could tell the associates actually cared and were forever thankful for the help.
Very helpful associate and manager, exchange and returns done easily!
November 2024
Giving 5 stars here because Sarah was an absolute LEGEND and helped me pick out something for work that wasn’t even on the floor. She is always super helpful whenever I’ve gone and this time she really saved the “fashion” day — ty!!
September 2023
Shopped during the sale where they’d give you $50 rather than $20 off a new pair of jeans and I had such a great experience with Rachel. She was so attentive and helpful and I walked out with one pair of jeans that I loved an another pair on the way!!
