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“I cannot recommend the retail experience at this establishment enough due to the high level of knowledge, dedication and professionalism. The world of jewelry can seem intimidating to many people so having a guide to help navigate your purchase in a thoughtful manner that offers peace of mind and greater comfortability is priceless.”
“The best place in town for all types of jewelry and watches! Professional and reliable! Very reasonably priced and knows his work!
Always a pleasure working with them.”
“Jen was awesome! She was clear, calm and efficient. Super nice! The store was filling up and she was alone (kids off from school) and she kept her cool and took her time with me. Piercing was a breeze! Please get more white gold options! Will definitely be back :)”
“From the moment you walk in, you feel welcome. The atmosphere is calm, elegant, and inviting, and the staff treats you like family, not a sale. They help with patience, humor, and zero pressure while you admire the kind of luxury every woman dreams about. It’s rare to find a place that combines beauty, kindness, and comfort so perfectly. Highly recommended!”
“Omar was amazing, very friendly , I came in with a pierced ear that was kind of closed instead of getting a whole new re piercing he found a way to get the earring in without having me to go to the process again. Extremely grateful 100% recommend!”
“Brought several watches for repair today (strap & batteries), was very satisfied w the excellent customer service & reasonable prices. store was neat & had a nice selection; highly recommend”
“The store is great but had a horrible experience with an associate named Maria..was in the store with my mom looking around looking when we asked the associate Maria for help looking for an item she pointed and said they’re over but they are out of your price range. When we said excuse me she repeated “they are out of your price range”. It shouldn’t matter what the price range is for us we’re customers , looking to spend money and this associate made the experience horrible. Luckily the other associate was sweet and corrected her immediately but now we know we’ll just be shopping online or another location.”
“I entered with no idea what I was going to do for a late birthday gift, left with the plan of a lifetime. Helpful staff who will treat gift-giving like a mission (I'm not kidding). Staci was especially nice!”
“I would like to thank Rachel and Marshall, at the Tourneau, located at Walt Whitman Mall location. I had problems with a faulty bracelet on a pre-owned piece I purchased a week or so ago. The issue could not be rectified. I was able to swap into another watch at a similar price point no problem at all. Rachel and Marshall provided excellent customer service all around and I am very happy with the outcome. Sincerely, David P. Lindenhurst, NY”
“Kiara is super helpful and very creative when it came to customizing a gift for my girlfriend’s graduation. Her brother passed away and I wanted to give her something special to remind her that he is with her, & Kiara made it her mission to help accomplish. I will definitely be making sure she is there to assist me. Give that girl a raise!!”
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“They were very helpful. Brought in a bracelet for its yearly inspection and they also cleaned my wedding rings. Everything sparkles now! They were very professional.”