“Lucked Out. CycleFast was open and I got 2 new tires done in 20 minutes. Now I can ride tomorrow. Appreciate Neil and his guys taking care of the old road hog. Thank you CF”
“Shout out to the crew at this location it was a busy Saturday but they made time to help myself and my daughter make our purchase they were very attentive every step of the way when one worker was distracted another one was there to accommodate. Great job especially to the management today!!”
“I had a very pleasant experience at Lululemon in Walt Whitman mall recently! Amanda, the manager, went above and beyond for me.
I am often in the store looking around and chatting with some of the more friendly employees. A few days ago during one of these conversations, I was explaining how I had been emailed a discount code from Lululemon and purchased a bunch of items that ultimately never got delivered. Corporate opened a case and initially didn't even offer me a refund or replacement for the items. 2 more phone calls later and another case review, they did refund my money (whew!), but never offered any reinstatement of the discount code. The store employee (Jen) was so empathetic and went to Amanda the manager, while I was in the fitting room. Amanda was apologetic over the situation (totally not necessary) and then very generously offered a courtesy discount to me! This gesture of good will was so impressive to me; what wonderful customer service! Thank you Amanda and Jen!”
“Ordered some Fizik brand SPD shoes recently. Customer service helped make sure I got the right style and size, and everything came as expected. Will buy from them again.”