“Had to have a blind cut and sales associate helped me right away. Frantz was available to help right away, was very friendly and took care of the cutting of the blind. After visiting two other Home Depot’s I was happy to be able to get the help I needed from such a friendly knowledgeable associate named Frantz. Thank you.”
“I had a wonderful experience during my visit to PC Richard's. They provided excellent service and great guidance. I felt very welcomed. I would highly recommend.”
“I just purchased a refrigerator at this PC Richard's location and was most pleased! I was limited by a somewhat small built in opening, but Hoss, the salesperson, was extremely helpful ! He sold me the perfect GE refrigerator for my limited space at a great price! In addition, he arranged for a prompt delivery, removal and haul away of my old unit, and reconnection of the water supply to the icemaker. I couldn't have been more pleased with the excellent service and price! Honestly, the customer service provided by PC Richards was superb! I highly recommend this company!”
“I want to thank Randy for extending me and extra courtesy and Artie for his expertise and patience with a difficult situation with my car. The Auto team proved to be outstanding.⭐️⭐️⭐️⭐️⭐️”
“Ana,
At Red's Appliance was extremely helpful, professional, and knew all the information I needed to make a good decision, she was helpful explaining the warranty to us and we couldn't ask for a more seamless transaction we were in and out within 45 minutes with a washer that seems to be working wonderful, if all stores of any kind had people like Ana greeting them when you walk in ,it would be a lot easier making a major purchase, I want to thank her again for her professionalism and we will be back there for a future purchase when needed ,and will pass the word along, thank you again ,Steve Schwicke”
“We had an amazing experience with Appliance World, and I specifically want to recognize Frank for his outstanding customer service. We purchased our full kitchen appliance package from him during our renovation a few years ago, and the experience was excellent from the start — he was knowledgeable, patient, and really helped us choose the best products for our needs rather than just trying to make a sale.
What really sets Appliance World apart is the service after the purchase. Recently, I had an issue with my Thermador dishwasher racks, even though the unit was out of warranty. I reached out to Frank, and he went above and beyond to help. That level of follow-through is something you simply don’t get at big-box stores.
At many larger retailers, you’re often left to figure things out yourself, but at Appliance World you get real expertise, honest guidance, and someone who stands behind what they sell long after installation day.
I originally assumed prices at a store like this would be higher, but they were actually the same as — and sometimes even better than all the other appliance stores. If you’re buying appliances and want knowledgeable advice and true customer service, I highly recommend Appliance World. We will absolutely continue to purchase from them in the future and am actually currently in the process of getting a dryer through them.”
“We recently bought a complete Bosch Kitchen package from Jay’s Appliance in Levittown .
And from the the start, our salesman Andy to Richie and his crew doing an awesome installation, we were extremely happy and highly recommend them
Stephen Feraca”
“recently purchased a Miele Vacuum L1 Guard and couldn’t be happier with the experience. The vacuum itself is outstanding—powerful, quiet, and clearly built with high-quality materials. It does an amazing job cleaning and feels like it’s made to last.
What really stood out, though, was the customer experience. The staff was knowledgeable, helpful, and made the whole process smooth and easy. They took the time to answer my questions and made sure I felt confident in my purchase.
Overall, a great product backed by excellent service. Highly recommend!”
“I don’t usually make reviews, but my family and I had such a great experience today with Kevin H. His customer servicing was so amazing i’m literally writing this review while still being in store because the service was so amazing! He was so kind and was the BIGGEST help. He was so patient and was more than willing to help us. Thank you Kevin H!”
“Went there to find a nut and washer for a bike's training wheels and Jose went out of his way to find two nuts for almost 15-20 minutes! The bike was to be given to a 2 year old so Jose made his day. Thank you!”
“My family's go to nursery for all gardening needs . Huge selection on everything you're looking for with easy parking and conveniently located right off Long Island exit number 40E.”
“If you are in need of any home appliance Capuano is the place to go. Charlie is a veritable encyclopedia of appliance information, the sales team is wonderful and Tim that runs the warehouse is amazing. I highly recommend them for any appliance purchase.”
“I would like to extend my sincere applause and appreciation to your Farmingdale, NY employee, Christian Nielsen, for providing customer service that went far beyond his normal responsibilities.
Chris personally called me to let me know that he had found a sizeable check I had endorsed to a contractor. He then asked what I would like him to do with it. He even volunteered to void the check, destroy it, and text me a photo confirming that those actions had been completed.
Because of Chris's honesty, initiative, and exceptional professionalism, I was likely spared what could have been a lengthy and stressful dispute with both my bank and the contractor.
Thank you, Mr. Nielsen, for demonstrating integrity and outstanding customer care. In all my years of shopping at Home Depot, this is, without question, the finest customer service I have ever received. Employees like Christian Nielsen are a tremendous asset to your company and deserve to be recognized.”
“Had the pleasure Of meeting Patrick at the paint area
At this location Home Depot in commack !
He was extremely busy but remained calm and professional
While greeting every single
Customer that approached his work area ! It’s wonderful to shop and get assistance from such an excellent and experienced employee like him !”
“I redid my whole kitchen and I got all my faucets and knobs here and they’re beautiful and I worked with Carlos and he was great so patient and very very helpful. Great place to do business.”
“I had a pretty good experience at this Home Depot recently while looking for a grill for my Dad for Father's Day. I am not a grill person, I cook like crazy, but indoors, zero grill knowledge. I used google to do some research but ultimately went to Home Depots website and looked up highly rated grills blah blah blah. My Dad had an old Weber and I had been told by countless people that Webers were the best so I knew that's what I wanted to go with. Came in and went straight to customer service for some assistance and a guy walked me over to the grills and we took a quick look. He gave me his recommendation and was knowledgable enough about which grill I should get. I went with the Spirit, their cheapest Weber option because I was told it's still a fantastic grill and through all the research I had done, that was what I was gathering as well. They didn't have any in stock and I certainly wasn't going to take the floor model, yeah right. So the guy helped order one from a different store and set me up for free delivery. The process was smooth and easy, he was a great help. Now because I'm a pain in the butt and super indecisive, three days later I changed my mind and decided I wanted to go with the upgraded version, the big dog, the Genesis. I came into the store and making the switch was also, very very easy. This time another gentleman assisted me and told me they had the grills built in the back and that one of those would be the one sent to my house. I was for sure not taking his word for it because as I had seen at other Home Depots, they put the grills out for people to open, mess around with, try out before purchasing if you will and I again, did not want a floor model. I voiced my concern and the guy assured me the grill was set up and wrapped in plastic ready for purchase. He even took the time to bring me in the back and show me for myself, which I really really appreciated. The grill was wrapped up nicely with tape to hold the wrapping in place and once I made my purchase, he wheeled the grill into the back storage area for me so that there was no confusion about whose grill it was. The home delivery was free as they were running a special for free delivery if you buy a grill over, I'm not sure exactly, I think it was $300 or so. So I did that. Since the delivery was free they give you a very wide time frame. I was told the grill would come some time between 6 am and 8pm, something like that. So basically I didn't leave my house all day and this was surprise so I had to make sure I was home. The delivery guys came around 2:30 and wheeled the grill out to where we wanted it. When we eventually unwrapped it there were a few scratches on the front of the grill, I wasn't happy about it but my Dad didn't mind. Little bit of a bummer. Overall my experience at this Home Depot was good and I was definitely dealing with customer service directly for these transactions. One big problem though, getting through to someone on the phone is a nightmare. I tried to reach the customer service desk for, a very very long time with no luck. I called the garden department, no luck, doors and windows no luck, you name it, I called it and no one answered. Probably should do something about that.”
“Im a long time Home Depot customer-I work in syosset and frequent this store it is fabulous and Anthony in flooring was just spectacular the last few days with help and advice-Joel G”
“The great thing about this store is that they hire a lot of retired contractors who know what they are talking about, understand your home improvement needs, and what the best tools and materials for your job are. And, they are quick! You can spend your day off working on your projects instead of hunting and pecking through chaotic shelves or dealing with clueless salespeople.”
“Thomas Stanger of Gringer is excellent. We bought a Summit Wine Cooler from them with an extended warranty. Due to his involvement he was able to get us a brand new replacement when the wine cooler stopped working. He is very good at his job and would highly recommend he and his company. Thank you Tom”
“The Home service at Home Depot was excellent. I needed some plants and flowers to fish up for the summer. They provided everything I needed. I'm very thankful.”
6AM - 10PM
5025 Jericho Turnpike, Commack
Appliances
“I recently had a fence installed by HD. The whole process was very simple from start to finish. The process was quick and the installers were highly skilled and professional!”
6AM - 10PM
475 Commack Rd, Deer Park
Appliances
“I was in a critical, urgent situation with having to transfer from one homeless family shelter to another. I was in need of a rental vehicle & visited after much prayer. Thankful to Jesus who made the way and these associates that took care of my needs from my initial visit w/Yvette R. who reached out to ASM Eddie Ray with my request. Everything was setup according to my needs. Friday morning there was a slight issue but all was resolved within an hour prior to my arrival. Thank you to John & Diana in that department. Upon return lastly met & taken care of by Yvette M. Thanks to all of you helpful & pleasant associates. There wasn't any discriminating due to my status, race, sex, etc. Parking was readily avail. Rental van was spacious, paper provided to cover flooring. I would recommend this location. Thanks everyone. May God continue to Bless you all with a loving heart & your endeavors.”
“Went straight to the paint dept with an older paint can. They scanned the label and put it together flawlessly in under 5 minutes
That's service with a smile. The self checkout is always smooth.”
“Great selection, helpful staff, and excellent service. I can usually find everything I need for my home improvement projects, and the overall shopping experience is always convenient and relia”
“I want to give a huge thank you to Sandy for the incredible help she provided to my brother and me with our lost item. Sandy went above and beyond to understand the situation, took the time to look into everything, and ultimately resolved our issue.
She was incredibly helpful, patient, and kind throughout the entire process. We truly appreciate her taking ownership and making sure we were taken care of. Customer service like this makes such a difference!
Thank you, Sandy, for going above and beyond!”
“Sometimes it's just good to buy things on a brick and mortar store. I just had a laptop I bought from a seller through Amazon crash. It was costly and difficult to try to get the warranty honored and within a month, it still crashed. I bought a new one, on sale at Best Buy and purchased a 3 year warranty to have it repaired by the Geek Squad, even if I drop it or spill coffee on it. The beauty is, I can take it to them and hand it over and pick it up when it's done. It cost me $189 to pay for insured shipping plus return shipping to get it 'repaired' by the Amazon seller and it still crashed. No more. Best Buy for the win!”
“I have had great experiences working with RTV for multiple appliance repairs. They are honest, transparent and upfront about what is involved in any repair. The owner, Andrew, is an exceptional technician and incredibly knowledgeable in the trade. Sometimes the initial attempt at a repair are not always “the fix” but RTV has always followed through and ultimately resolved the issue. I’ve realized that appliances today are far more complicated than machines from 20 years ago and I am glad to have a company like RTV that I can call for help whenever I need them.”
“This past Saturday my new dishwasher was installed. We were lucky to have Jason Heaton do the installation. He gave us 5 star service in every possible way. Professional, helpful, patient and more. I highly recommend Jason and consider you lucky to have him in your employ.......”
“This whole process from ordering to completing installation was outstanding! The installers are amazing. They are very hard workers and very professional. I rate the whole experience as a 5!! Thanks to everyone at Appliance World for making this such a positive experience. I am glad that I found you!
Sincerely,
Paul Elsener”