The AT&T Store in Ithaca offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. Customers can enjoy the flexibility of prepaid phone plans with no annual contract or choose from popular unlimited data plans. These plans include access to the nationwide AT&T 5G service at no extra cost. Customer experiences at the store are frequently described as exceptional, fast, and very friendly. Staff members are consistently noted as being extremely knowledgeable, helpful, polite, and patient, clearly explaining things in understandable language. They provide thorough assistance, from finding a new phone to completely setting it up and helping customers switch devices seamlessly. Employees are commended for going over the top to help customers save money and resolve any problems, with managers also being available to assist. Multiple reviews highly recommend the store and its service, with specific praise for the staff's competence and courteous manner.
After being unsuccessful at getting help on line and phone, I drove to the Ithaca store. Kiersten is amazing. She was able to help me and in a friendly and timely fashion. Very knowledgeable. Also remembered me when I returned for further help the next day.
October 2023
Went to the Ithaca store to find a new phone. The gentleman there was very friendly and polite. He helped me find a phone, then totally set it up for me. If I could remember his name, I’d recommend a raise !!
October 2023
Switching to the new phone I bought through ATT couldn't have been easier with the help of Jacob at the local Ithaca ATT store. Just a fast and very friendly experience with something that I was having problems doing myself. Thank you Jacob H. and ATT!! Highly recommend.
