“Always Always the best service ever!
Nick, Justin and Cody were each amazing as they figured out my phone issues. Customer service, competence, and friendly assistance by each of them
A main reason my family stays with T-MOBILE”
“Jose, the staff at this store is a professional focusses on customer relationships, courteous service. Very helpful and went out of his way to help our specific need today. I support any commendation to Jose. Thank you”
“Stephanie was so helpful and knowledgeable and professional- which made the experience so much easier than I thought it would be. Other staff was helpful too. Thanks Verizon!”
“Absolutely phenomenal Service from Richie TAUTEROUFF! Five stars and beyond I’ve had Nothing but great experience’s with Richie. He’s helped me numerous times switching over my phone plan and hooking my house with spectrum Wi-Fi. Made a very stressful situation not so stressful and easy, guy is a true professional. I cannot recommend the spectrum store more because they have the best speed in Ithaca and the best staff. If you’re heading into the spectrum store, ask Richie you won’t regret it!
Thanks again”
“Duwayne is an assistant manager at the Ithaca store. He recently spent 1 1/2 hours helping me understand my iPhone and troubleshoot a couple things. He was extremely patient, caring, and knowledgeable. He went above and beyond to help me. The best customer service, from an excellent human being.”