The AT&T Store in Ithaca offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. Customers can enjoy the flexibility of prepaid phone plans with no annual contract or choose from popular unlimited data plans. These plans include access to the nationwide AT&T 5G service at no extra cost. Customer experiences at the store are frequently described as exceptional, fast, and very friendly. Staff members are consistently noted as being extremely knowledgeable, helpful, polite, and patient, clearly explaining things in understandable language. They provide thorough assistance, from finding a new phone to completely setting it up and helping customers switch devices seamlessly. Employees are commended for going over the top to help customers save money and resolve any problems, with managers also being available to assist. Multiple reviews highly recommend the store and its service, with specific praise for the staff's competence and courteous manner.
Dominic helped me and he went above and beyond. He was kind, patient and calm. I was so fortunate to work with him.
May 2026
Duwayne is an assistant manager at the Ithaca store. He recently spent 1 1/2 hours helping me understand my iPhone and troubleshoot a couple things. He was extremely patient, caring, and knowledgeable. He went above and beyond to help me. The best customer service, from an excellent human being.
April 2026
I meant to put very satisfied. Dominick was fantastic. Never had better service with a phone. Company
