Lowe’s for all of your home improvement needs. Located in Ithaca, NY, Lowe’s offers a wide range of products, including gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the helpful and kind staff, especially at the return counter, where service is fast and considerate. However, some find it difficult to get assistance on the store floor, noting that employees sometimes scatter when help is needed, making it hard to find assistance. Despite this, many customers acknowledge the employees’ patience and willingness to help, even during complex projects like condo renovations. Staff members are often described as supportive, going the extra mile to seek help and ensure customers’ needs are met. While some mention difficulties in finding staff or getting immediate help, most agree that Lowe’s employees are dedicated and courteous. The store continues to be a go-to place for home improvement supplies, with staff ready to assist in selecting products and managing orders, making it a helpful resource for both simple purchases and more involved renovation projects.
Lowe’s came through for me !!! They fought for me for my countertops to be rescheduled and were great with follow up. Stone central sent Alex, victor and Karen on the following Monday. They were absolutely wonderful. Stayed for hours until the job was done right. Love them.
June 2024
I went in looking for a toilet Fletcher handle and found a relatively easy. Went to the cashier and shoes also very helpful and kind.
April 2024
Didn't have what I needed. Was hard to find someone to help me. All Lowe's are this way. The employees scatter when they think you need help. Sorry but Home Depot employees are always willing to help. Just wish Lowe's employees would care more about their customers.
