Hardware Stores in Ithaca, NY

“The guys behind the counter and helpful and understanding. Never see this place understaffed, and there is always someone here to help you load up lumber or whatever else into your truck.”

“They always have everything I need, and the store is cozy, and welcoming. The big box stores are merely an illusion of abundance. If you aren't aware Ace Hardware is a co-op of independent stores. Shopping here is one of the easiest ways you can use your money to support small business. Bigger equipment like lawnmowers are across the street too.”

“They didn't carry the manufacturer of the part I needed, but they told me about another store nearby that .. Did. I'm up and running the same-day thanks to that freely given advice. That's not just 5 stars, that's a 10 !”

“I really can't say enough good things about the Ithaca harbor freight. I've shopped here 1-3 times a week for the past few years and I've always had a really amazing experience with not only my tool purchases, but more importantly the people working here.

I'll go out if my way to find an excuse to buy a specific tool from here instead of elsewhere because for a lack of better words the people working here are truly kind. I've had notably bad, insulting and seriously unprofessional interactions with workers at other similar types of stores over the years. Never once has a employee here been anything but exceptional to me. Nomatter what need at that moment in time. Employee turnover seems fairly low and whoever is doing the hiring when they do, is very good at choosing the right kind of people for this job.

Everyone working here doesn't have the same level of life or tool experience but Ive always been able to find really great advice if I need it. They're resourceful enough to find the person working who does know, if they dont.

These small interactions have always really brightened my day a bit, even if Im deep in a truly terrible, never ending project. The people here have always had my back and gone above and beyond to help equip me with the tools I need to finish the job.”

“I wanted to take a second to give credit where credit is due to the Ithaca New York Airgas location. I have done a lot of business with them over the last 2 years for various CO2 related items for Beer Brewing Etc. The competency and the customer service of employees has been less than stellar until recently. They are now extremely knowledgeable, passionate about making sure your purchases are correct and that you're taking care of in a speedy fashion. Obviously there are other options out there for CO2 and or Welding Supply but I'm glad I do business with them especially now. Keep up the great work and thank you for being a model of what customer service actually should be!”

“This place reminds me of a country store for the farm. Of course there is all the pleasant stuff, food & supplies for all animals, dirt, outdoor living and etc. They also have some home decor and surprises here and there. Staff is always friendly and knowledgeable. Prices are good. I like it here.”

“Always helpful. The history of being GLF/Agway as well as Ace means you can get many horse, poultry, and pet supplies, home repair hardware, farm clothing and footware, paint, seasonal supplies, cleaning supplies, and unique gifts. I always check this location before fighting downtown traffic if I need something. A lovely find was a quality cat litter at a price comparable to Chewy. So i can get it here without the hassle of the delivery driver leaving it at the wrong door or wrestling with heavy boxes.”

“Did an online order with curbside pick-up. All good thru the online order process until I arrived to pick-up. Had to go in to get the order as was not brought out when I checked in. Used again and order was brought out and loaded within 5 minutes. Depends on the day. On my visit today I purchased some great priced plants and herbs.”

“As a party tent business owner myself, I understand the stresses and busyness that this time of year brings. I work very well with Taylor Rental and their team and whenever I am running low on party supplies they are always willing to help me out. The face of their office and the lady on the other end of the line, Marie is amazing and will bend over backwards to give me or any of her customers the best rental experience possible. Thank you for all you do and I look forward to working with you guys for years to come!”

“Loved the things I found. Found alot more her than the downtown store. No carts to use. No place to put items if you have more than you can carry. Have only visited once. But next time I go I will take bags and boxes.”

“We've been here a few times. We normally go to the Vestal one. However after yesterday's adventure we'll most likely make this one our favorite store. The customer service we got was outstanding! We had an associate named Russ who went out of his way to answer all kinds of questions for us and found us a washer dryer combo that was IN STOCK and that we were happy with. However on our way out my daughter lost her favorite Hippo. We didn't realize till we got home. This particular Lowes is not close to us. We called and the associate on the phone said they'd found him and he'd be waiting for her return in the morning. We were NOT prepared for how we found him lol. A BIG THANK YOU to lowes and your associates for recognizing how important the little things are.”