Capital One Bank offers basic banking services through its branches and ATMs, which are accessible at any branch or via external vestibules 24/7, including select Target locations. Due to health concerns, some branches may be temporarily closed, but ATMs remain available to customers. Customer experiences highlight the importance of professional and efficient service. One reviewer praised an advisor for her knowledge, patience, and excellent information. Another appreciated the outstanding assistance from a staff member who finally resolved their issue after multiple visits, recognizing her efficiency and kindness. Conversely, a negative encounter was noted with a staff member who was described as having a bad attitude and refusing service, but the next visit was marked by a much kinder employee who provided good service. Overall, the bank's staff can range from very helpful and professional to less friendly, but efforts are made to assist customers effectively.
They don’t listen very well. Had to pay off credit and pull out money as well she put all of that together and not separated why would I want to over pay on my credit maybe you should ask cause I don’t think people do that. She said it’s normal and they do.
May 2026
No reviews. Looks like they are using the bank like their own property. Because they close the bank when they want. Very bad
March 2026
ATM only accessible when the branch is open. The door opening mechanism when you swipe your card is broken.
