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“I've had accounts at Dime Community Bank for many years. And all these years, my manager, Rokea Akter, has been my manager. I visited the bank today. I had a ton of questions, and Ms. Akter helped me resolve them quickly, clearly, and kindly. She's a true professional. Thank you very much!”
Open 24 hours
80-19 Roosevelt Ave, Jackson Heights
Banks
“I was there one week ago, and Ms Tatiana Barona help me best
She is very attentive and professional.
Citibank have a great team member
Thank you for the help ?”
“Apple Bank 78 St & 37 Ave , 11372 is my neighborhood bank. It is conveneint and visits here oftenly. Jennifer (Jenny), Jessica & rest of the staff members are very helpful & professional. Appreciated & I enjoy banking here. Thank you !! Pasang Tsering”
“Have been to the branch several times, the staff has been incredible as has been the branch manager. They work diligently to make sure that after customers enter, they are taken care of quickly and leave satisfied.”
Open 24 hours
37-41 82nd St, Jackson Heights
Banks
“The reviews about the long line are absolutely correct. I wouldn't come here to do any banking at the teller windows. However, my husband and I are thinking about purchasing our first home, and I have to write a review of the mortgage specialist at this branch. I wandered in on a busy afternoon, and the concierge let me know that she had some time between appointments and could see me. Rose was SO helpful and kind. She spoke with me for over an hour giving me the exact details of what we would need to get started saving for our home. She gave precise figures, including explaining the closing costs and the breakdown of each monthly payment. She answered every single question I had and really took the time to explain, to the dollar, what each expense was and EXACTLY how much they would be in the areas we are considering. I look forward to working with her moving ahead, and I wanted to write a line specifically about the excellent service I received going in with very little knowledge and preparation. If you are even curious about home-ownership, I would absolutely go to this branch to talk to the specialist.”
“I recently visited the Webster Bank branch in Jackson Heights to resolve several issues with my accounts, including a locked online banking profile. I had the pleasure of working with Asha Ghosh, who provided exceptional customer service from start to finish.
Asha was professional, knowledgeable, patient, and attentive to every detail. She took the time to thoroughly explain the process, answered all of my questions, and efficiently resolved all of my concerns. Her dedication to helping customers and ensuring a positive banking experience was truly impressive.
It is rare to receive such outstanding service, and I greatly appreciate the care and professionalism she demonstrated. Webster Bank is fortunate to have an employee like Asha Ghosh on their team. Thank you for making what could have been a stressful situation a smooth and pleasant experience.”
“I recently switched to Citi Bank for my personal banking needs, and I couldn't be happier with my decision. After noticing that Wells Fargo banks were primarily located in Manhattan, I decided to give Citi Bank a try. I'm so glad I did! Saqib Khan, the representative who assisted me, went above and beyond to make the transition seamless and stress-free. He was incredibly helpful, knowledgeable, and made the entire process easy to understand. The customer service at Citi Bank has been exceptional, and I feel confident knowing that my finances are in good hands. I highly recommend Citi Bank to anyone looking for reliable and convenient banking services.”
“I rarely do any transactions in a bank these days but I had an upcoming trip with my mom to Spain and came to this location to do a currency exchange. Katherine (SHB494) helped me and was so lovely. A few days later I found a gift in the mail from her wishing my mother and me a great trip! That thoughtfulness was so nice and unexpected and I hope Capital one reward her for it!”
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“I had a very good experience at this branch today. Muna was professional, polite, and very helpful. She handled everything quickly and explained everything clearly. Excellent customer service.”