“Apple Bank 78 St & 37 Ave , 11372 is my neighborhood bank. It is conveneint and visits here oftenly. Jennifer (Jenny), Jessica & rest of the staff members are very helpful & professional. Appreciated & I enjoy banking here. Thank you !! Pasang Tsering”
“I would like to recognize Sauris for his outstanding customer service. He assisted me with an unauthorized withdrawal on my account and handled the situation with professionalism, patience, and care. He remained calm, knowledgeable, and explained everything clearly throughout the process. His support made a stressful situation much easier, and I truly appreciate his excellent service.”
“I've had accounts at Dime Community Bank for many years. And all these years, my manager, Rokea Akter, has been my manager. I visited the bank today. I had a ton of questions, and Ms. Akter helped me resolve them quickly, clearly, and kindly. She's a true professional. Thank you very much!”
“Great bank. The bankers here are very friendly and helpful. Since it is a small branch, they usually only have 2 bankers available to talk to. However, they are great! Andrea is terrific and very knowledgeable. This location is convenient if you drive as they have parking in the back. All in all, a great place for your banking needs.”
Open 24 hours
37-67 75th St, Jackson Heights
Banks
Open 24 hours
80-19 Roosevelt Ave, Jackson Heights
Banks
“I was there one week ago, and Ms Tatiana Barona help me best
She is very attentive and professional.
Citibank have a great team member
Thank you for the help ?”
“It's a bank it doesn't have to give you any service but taking out money and depositing I don't know why people waste their time if they aren't being helped just go somewhere else nobody cares about how you feel offended”
“I recently visited the Webster Bank branch in Jackson Heights to resolve several issues with my accounts, including a locked online banking profile. I had the pleasure of working with Asha Ghosh, who provided exceptional customer service from start to finish.
Asha was professional, knowledgeable, patient, and attentive to every detail. She took the time to thoroughly explain the process, answered all of my questions, and efficiently resolved all of my concerns. Her dedication to helping customers and ensuring a positive banking experience was truly impressive.
It is rare to receive such outstanding service, and I greatly appreciate the care and professionalism she demonstrated. Webster Bank is fortunate to have an employee like Asha Ghosh on their team. Thank you for making what could have been a stressful situation a smooth and pleasant experience.”
“Had a good experience with Reshma. She explained everything clearly and helped me get my account active. She was patient, helpful, and made the process much easier. Thank you!”
“I rarely do any transactions in a bank these days but I had an upcoming trip with my mom to Spain and came to this location to do a currency exchange. Katherine (SHB494) helped me and was so lovely. A few days later I found a gift in the mail from her wishing my mother and me a great trip! That thoughtfulness was so nice and unexpected and I hope Capital one reward her for it!”
Open 24 hours
37-41 82nd St, Jackson Heights
Banks
“The reviews about the long line are absolutely correct. I wouldn't come here to do any banking at the teller windows. However, my husband and I are thinking about purchasing our first home, and I have to write a review of the mortgage specialist at this branch. I wandered in on a busy afternoon, and the concierge let me know that she had some time between appointments and could see me. Rose was SO helpful and kind. She spoke with me for over an hour giving me the exact details of what we would need to get started saving for our home. She gave precise figures, including explaining the closing costs and the breakdown of each monthly payment. She answered every single question I had and really took the time to explain, to the dollar, what each expense was and EXACTLY how much they would be in the areas we are considering. I look forward to working with her moving ahead, and I wanted to write a line specifically about the excellent service I received going in with very little knowledge and preparation. If you are even curious about home-ownership, I would absolutely go to this branch to talk to the specialist.”
“I wish to thank two team members at the Jackson Heights branch specifically. Ms. Sampathy and Mr. Naim were central to how smoothly our commercial transaction closed. Both were consistently responsive, explained each stage of the process clearly, and stayed ahead of documentation requirements so nothing stalled at the last minute. Their guidance was practical and well informed, and they treated every question with patience. I would work with Ms. Sampathy and Mr. Naim again on future financing.”