Dollar Car Rental - Jfk International Airport
Car RentalHours:
3-18 Federal Cir, Jamaica NY 11430 Hours
About Dollar Car Rental - Jfk International Airport
Dollar Car Rental at JFK International Airport offers a range of rental options with a focus on affordability and convenience. Customers can save up to 15% by pre-paying for their rental, and all deals and promotions are available on their website. The company provides flexible options suitable for families, business trips, or vacations, including access to premium vehicles from the Prestige Collection at affordable prices. Many customers report smooth check-in processes, especially when reservations are made in advance. The staff is generally friendly, helpful, and quick to assist, making the pickup experience pleasant—even after long flights. Vehicles are usually in good condition, often nearly new, clean, and well-maintained. Some reviews highlight that the cars come with full tanks and are easy to return, with straightforward procedures for deposit refunds. However, there are mixed reviews about the service quality. Some customers experienced long queues and delays, especially if reservations were not made early, suggesting that booking ahead is highly recommended. Payments are accepted via debit cards, and some customers appreciate the clear toll billing options, such as a daily remote badge fee plus toll charges billed later, which can be cheaper than unlimited toll packages. On the downside, some reviews mention poor organization at the office, unclear communication, and additional fees pushed on customers, especially regarding insurance options. Vehicles in some cases had scratches and signs of wear, and service staff were sometimes perceived as having weak communication skills. Despite these issues, many customers found their rental experience to be overall positive and would choose Dollar again for future trips, citing good value for money and no major problems during their rental periods.
Most Recent Reviews
June 2026
Made a reservation and prepaid. Told me it would be a minimum of 3 hours before they can get a car. Why bother reserving and paying for a car then. Save your time and aggravation and go somewhere else.
June 2026
Closes early. Have to wait at Hertz where one person is available to help you. Be prepared for a looong wait.
June 2026
Would have been better if the return was marked. It was under Hertz and is not marked from the road.
More Comments(252)
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