9AM - 6PM
135-39 Lefferts Blvd, Jamaica
Mobile Phones
“It’s my first purchase from this store, they have numerous A+ phones with good condition and better wholesale prices compared with other wholesaler around here. Highly recommended”
“Sales rep at T-Mobile name kelvin was great and patient, he carefully explained each plan and cost for each phone before anything. Ask for kelvin at the Baisley location!”
“The rep was great! We came in needing to port a line into my old phone. He gave us all the info and hooked us up with a great deal for a new device and line! He was super nice and helpful and didn’t take a lot of time. Will return for any upgrades in the future.”
“I had a great experience at T-Mobile! Chresmely was very nice, patient, and helpful, and made sure I was taken care of from start to finish. The whole team was friendly and welcoming, and the overall vibe in the store was great. The music made the atmosphere fun and upbeat while still feeling professional. Definitely one of the best T-Mobile experiences I’ve had. Highly recommend this location!”
“I would like to express my sincere appreciation and respect for sales representative Nury and her manager, Tah, for their exceptional assistance, concern, and in-depth knowledge of the product, which guided me in making an informed decision to choose T-Mobile, one of the best decisions I have made in years, and I am truly grateful. 4/20/2026 have to give a big shout out to MIKE for the service he gave yesterday. Thank you for your patience. I really thank you for your patience with me and my sister and thank you for your Advance service. The T-Mobile store is awesome.”
“This person fixed my phone screen and battery very good and I have no problem since I fixed it from him and I have trust with him for years he is best phone repair jamacia avenue.”
“Today I came in AT&T at the Jamaica ave location. The issues that I had with my phone was annoying me. Deon (Manager) helped me. His customer service was outstanding. He had a lot of patience. I will refer my family and friends to AT&T.”
“This review is long overdue. I’m not a T-mobile customer but lost my iPhone in an uber. I went into the store and Esteban was quick to help me get connected to WiFi on my laptop and track my phone down. The entire staff was supportive but Esteban M is the epitome excellence in customer service. Thank you for being a good human being. T-mobile definately has an asset in him. Grateful.
Sabrina”
“I had a great experience at Xtra Innovation. Zubair Ahmad was extremely professional, friendly, and honest throughout the entire process. He explained everything clearly, answered all my questions, and made sure I got the best deal. His customer service is outstanding, and I’m very satisfied with his dealing. I highly recommend asking for Zubair Ahmad if you visit this store. Thank you for the excellent service!”
“What an amazing experience with Ahmed, he came highly recommended and I saw why.. he is super personable, takes his time with you and answers all of your questions! The process today for handling my new lines were a total breeze. 10 out of 10 experience!”
“This store located in Jamaica 168th, the customer service is 1 million percent for me, the employees always attend me good. The other location at 161 Jamaica is not helpful and it is dark and smells bad. Bless this location and its employees.”
“The store is really nice.i m glad to there service .there salesman is also goodThey tack care of my mobile and SIMLike3a fmly.next time no matter what I Will go there store.tbe stir is really really good.you can trust the cell phone store.its faithfull?????????????????”
“I use this store for my Amazon Pickups. They hold your orders for 7 calendar days. The store is neat & clean. The store workers are very delicate & responsible with your packages. The store is open long hours including Sat/Sun. They’re lifesavers for Amazon shoppers who are not able to use their own place for deliveries.”
“I just was able to get help by Shuan he was amazing very knowledgeable fast and friendly I definitely will be going back if I ever need help I will ask for him. Best help I have ever had at Metro”
10AM - 7:30PM
16506 Jamaica Ave, Jamaica
Mobile Phones
“Due To The Rude Service We Received At The Location at 161 & Jamaica Ave , We Came To This Metro PC At 165 St & Jamaica Ave And The Service Was Excellent, The 2 Gentleman Were Very Nice , Great Customer Service, Thank You .”
“First and foremost I would like to thank you to employee at this MetroPCS store. Very good representation for the company. He went above and beyond my expectations to help me. Yesterday The store closes at 8:00 p.m. I walked in at 7:58 because somebody stole my phone and they were able to break into my phone and access all my personal information and they were able to get PIN numbers and Verification codes for my bank and there was nothing I was able to do about it because in order to do something I need to get a verification sent to that phone. But to make a long story short, the employee of that store stay until 8:45 p.m. and make sure we were able to cut off the access that the person was having on my phone. It was kind of difficult to suspend a line without the phone or any other info but he made three attempts, and we still probably would not be able to get in if it was not for the knowledge that he has and his brains that he utilized and was able to bypass everything that the person did to block me out of my phone and he helped me. And I wish I had money on me to tip him but I didn't but tomorrow I'm going to go back to buy him dinner because he probably saved my paycheck this week so thank you sir I appreciate you. God bless you and your whole family bro from the bottom of my heart bro thank you”
“Despite having a full house of each representative working, I was still able to be called sooner than the 30 seconds that I came into the store. On top of the fact that the service and information that was given to me was far more than helpful.”
“Amazing customer service, employees are also ready to greet you and give you amazing prices with accessories and phones. Highly recommend and if you just need information there are always ready to answer your questions.”
“(Translated by Google) Jocelyn is THE best she is going to help you in everything I lost MY phone and She recovered all good service(Original)Jocelyn es LA major ella te VA a ayudar en todo perdi MI telefono y Ella me recupero todo buen service”
“They were so helpful and helped me switch my phone while the other store wouldn't even do a web search for me. I am happy that I got to change phones on such notice and was able to get the items needed.”
“My Grandmother is really in that age where's she's just grumpy all the time but the young Lady Darlin gets her sweet side I appreciate the help will be back soon”
“Tony and filz gave me a great update on my phone 📲 and was able to transfer my wassup app text messages to my new phone 📲 I came in with anxiety and they guided me and talk me through it . Their customer service, gave me great compassion , empathy and listening 👂 and understanding when I was under pressure .”