Enterprise Rent-A-Car offers a reliable car rental experience with locations at airports and in over 30 countries, including New York. Customers appreciate the smooth online check-in process, allowing them to pick up their vehicles quickly without hassle. Many have praised the professional and helpful staff, particularly at the JFK location, where an employee named Dave Matthews received special mention for his exceptional service. While some customers expressed a desire for more convenient pickup locations and better transparency regarding fees, the overall sentiment remains positive. With over 65 years in business, Enterprise is recognized for its commitment to customer service, making it a preferred choice for many travelers seeking an efficient and pleasant car rental experience.
I have never had an issue while renting from Enterprise. I did all my check-in online, so was able to go straight to pick up the carp. Smooth operation.
June 2024
Dave Matthews at the JFK location, is amazing!!! Very professional... One of the main reason i come back to this location. Malachi is always helpful as well
June 2024
Great employees friendly and a pleasure to deal with