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“I experienced with IMN a seamlessly functioning team that collectively provided accurate, consistent, and helpful information. When a staff was not able to address a question I had, this was escalated and addressed immediately, taking the process forward where I did experience the frustration of having to start all over again. I felt that IMN's mission was to get things done! IMN provided me with good customer care and clear parameters for the business transactions throughout the process from the point of inquiry, receiving the quotation, responding to my questions, and offering flexibility. In New York, I received offers from a number of moving companies, but the accuracy of information, pricing, and customer care from IMN tipped the balance for me which turned out to be a good decision. Up to delivery of my goods, IMN remained in touch and involved along with the service providers in the point of delivery in Switzerland. I will definitely use IMN again for my next shipping and highly recommend it to family, friends, and colleagues.”
“Very quick to receive estimate and scheduling. Actual pick up was a few days later than expected but they were flexible with allowing my neighbor to release on my behalf. Delivery was pretty quick and the driver was great at providing updates. Car arrived safe and sound.”
“Great facility and excellent staff.
The staff went above and beyond. Incredbly helpful and welcoming. Very secure storage area with dual locks. Loved their service”
“Purchased a crate that was built specifically for shipping items on a bi-annual basis for a conference we attend in NYC. Awesome customer service and timely delivery as well!”
“The Pods storage container was delivered in a timely manner. The driver, Malik Oxley, was quite helpful and very professional. He gave clear instructions on how to best use the container.”
“These guys were totally amazing. They helped me pack up the last stuff and moved me quickly and efficiently. They were all kind and sociable and one of them was super hot as well lol”
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“Today I went to the store To finally reserve my unit that I had paid for days prior, and the gentleman at the front desk was so amazing and helpful. He really made sure that I was happy with my unit and explain to me everything that I need to know. I will definitely recommend this location, but I Will post his name in the updated review Sincerely, Sam”