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“I had a wonder a wonderful experience with Trustco Bank. I would recommend them to anyone. The process was very simple and the rates were good for the mortgage. William Jansz worked diligently to make sure all parties were ready for closing.”
“Marcus a the branch manager was super helpful. Marcus was super thorough with my transaction. He made everything clear and easy for me to understand. Definitely appreciate this bank!”
“Love this branch the only thing that stinks is they are closed on Saturday's if they were opened on that day would give it five stars. Can't take money out when I need to since I'm waiting for my debit card to come in the mail.”
“I would especially like to commend Denise at the Putnam Valley Branch. She was most helpful with the problems we had. She kept on top of everything and with all the changes the bank went through she kept us very informed. Love Her. Lynn Meyer Reform Church of Cortlandtown”
“This Chase branch deserves every bit of its five stars! I opened a business account (with all the extra paperwork involved) and Samantha, my personal banker, guided me through the process with patience, clarity, and elegance. From the friendly tellers up front to the excellent care I received, it was a truly outstanding experience. Highly recommend this branch!”
“Came to this location, because of the lack of customer service at the other location in this area. I was greeted respectfully and sat at a desk and was allowed to inquired and clarified on items. Definitely exceptional customer service. Thank you for being an asset to Chase.”
9AM - 4PM
50 E Main St, Mt Kisco
Banks
“Key Bank in Mount Kisco has a friendly staff, it’s a definite crowd pleaser! They most of the time have confectionery and coffee for the many customer’s whim. The draw is the service and hospitality, where we see the 5 star rated care to their patrons. Keybank in Mount Kisco allows you to notarize documents, cash checks, withdraw (which of course are all obvious status quo functions of banks) yet this bank runs at a level that seems unreachable. The app is user- friendly and intuitive but if at all you have any issues you can call the bank and they resolve it right away. A formidable bank with staff that are highly trained to know what and how to do their job, there is nothing more I can say about the service at this location than their expertise is at an apotheosis: as someone who has read 1,081 books in his lifetime, a New School University alumni, Parsons student, with a Master’s in Education I find the astute nature of the staff a fresh of breath air”
“I am very impressed with the customer service at this branch. I really want to give a HUGE shoutout to John Fasciglione. He has been so sweet and beyond helpful with us as we close on our first home. He has gone above and beyond to help us with getting the documents we need during this process. We thank you so much for your help and hope to continue working with you at this location!”
“Great organization preserving wooded and open spaces for native wildlife and plants. They have many properties that are open free to the public for hiking. Parking is usually limited and not paved. Restrooms are not usually available.”
8:30AM - 4:30PM
52 S Moger Ave, Mt Kisco
Banks
9AM - 5PM
140 Katonah Ave, Katonah
Banks
“Bank branches vary from great to terrible. Doesn’t matter what the name is, the service you receive is totally dependent on the branch.
I’m happy to say this branch is one of the best. Staff are extremely helpful. They know their stuff, and while there may be a line, this bank does what they can to keep it moving.
Final review: Great bank. Great branch. Great people. And Anna, on of the tellers is great. She really knows her stuff—and goes to great lengths to treat every person as a valued guest—not just another customer.”
9AM - 4PM
3149 E Main St, Mohegan Lake
Banks
“We’ve been Citibank customers for more than 30 years and on occasion we need help from a branch member. This past month we seem to have had several different issues to handle. We couldn’t have been more pleased with the assistance received from Tom Byrnes, the bank manager. In each instance he took his time, he was patient. He was thorough. He was clear, professional, thoughtful and caring. We were thankful for his guidance. It was a reminder of why we’ve stayed with Citibank so many years -- it’s the people that work there.”
9AM - 5PM
16 E Main St, Mt Kisco
Banks
“I know that it has been a couple of months....I really want to thank Alexandra (manager) who helped me out a lot dealing with my mortgage and the death of my aunt. Alexandra was so helpful and very patient. Continue to wear those many hats!!! You wear them well.”
9AM - 4PM
1753 E Main St, Mohegan Lake
Banks
“Very nice banker helping me with my issue. Not much of a wait to be seen. Loooong wait for the Apple lawyers to respond to a question (WellsFargo handed the same thing faster) so delay in resolving my issue. Few bank locations in Westchester/Putnam.”
“Just want to give a big shout out to the manager Genesis. She was an amazing help, very informative and took her time giving me advice on some home loan options. I’m not confident that BOA can take care of me when i’m ready to lock in on a house. Thanks again Genesis!”
9AM - 5:30PM
152 US-6, Mahopac
Banks
“Everytime I go, everyone is always pleasant. Also every banker i dealt with is very knowledgeable. Wish they have earlier or later hours since I work during same hours. Lol”
9AM - 4PM
3000 E Main St, Cortlandt
Banks
“all of the staff are super nice and helpful and they have free lollipops really cant complain, atm cash deposit is never available tho and i work during banking hours, can you guys fix that soon pls”
“My business partner and I went to Chase to set up a business account, and were so pleased by Chase and their employees! Not only did Nick get us started with everything we needed, he and his manager went out of their way to help us even days after. So friendly and helpful!”
9AM - 4PM
325 NY-100, Somers
Banks
11:30AM - 4PM 9 - 11AM
222 Main St, Mt Kisco
Banks
“The best experience me and my husband had today with Rochelle Harrison all our questions were answered in a very helpful way and made everything easy for us and to better understand how all works with online banking and how to pay our bills online she was very helpful and took her time to explain to us in detail.”
9AM - 4PM
12 Tomahawk St, Baldwin Place
Banks
“WOW I was treated so well by Tommy B. He was kind, informative and speedy. I greatly appreciated him hearing what was going on and coming to help right away. I am happy I switched to KeyBank, this was my first experience in a KeyBank branch and was I very impressed. Thank you Tommy B. Great work! :)”
9AM - 3PM
630 US-6, Mahopac
Banks
“Made an appointment to speak with banker. Banker and manager very helpful and knowledgeable. Accomplished all that I had to. Follow up on their end was very much appreciated.”
“I have always received great customer service from this location. I spoke with Evie and she was great, quick, fast and helped me with my question. Thank you again Evie!”
10AM - 4:30PM
3563 Mohegan Ave, Mohegan Lake
Banks
“Great service, great car loan rates. I was approved for a car loan, but the deal fell through. Sunmark was open late on a Friday night and was able to switch the loan and the car insurance to a different car after 5:00 on a Friday. I picked up the check the next day. Wow!”
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“My man Dan is literally the poster-man of TD spirit and pride. Provides excellent service and is dressed in dapper TD themed attire every Friday. Great job Dan!”