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“I have always received great customer service from this location. I spoke with Evie and she was great, quick, fast and helped me with my question. Thank you again Evie!”
“I have been banking with this Yorktown branch for many years and have always had a good experience. The bankers as well as all the tellers are very polite and extremely helpful.”
“Citibank has been my bank for 30 plus years. It offers a multitude of services including a mobile app. However, there are no citibanks in many areas outside of NYC. This does make it difficult to access services in person. I still like them for online services, cash access at 7-11s and certain banks and supermarkets at no additional cost.”
“Josie, one of the bankers at this branch, was AMAZING!! She went above and beyond to help me with a problem that had to do with a new American Airlines Citibank credit card, even though I am not a customer of Citibank (at any branch) and have no (other) accounts with them. Josie went out of her way to get information for me and to call me back—twice! A level of thoughtfulness and caring for a fellow human being that is all-too-rare nowadays. She didn't quit until she had solved my problem. 5 Stars!!”
“My wife and I both think the Yorktown Heights Bank of America branch, is by far the best branch when it comes to listening to our problem, and going out of their way spending the time fixing what needs fixing! All the staff in the Yorktown Heights branch has a friendly, professional attitude. LATOYA (think she’s a manager), was a SUPERSTAR in getting done what we needed help with!!! EASY 5 STARS!”
“I have been banking with this Yorktown branch for many years and have always had a good experience. The bankers as well as all the tellers are very polite and extremely helpful.”
“I just had the best experience at this branch. Kimberly was so friendly and extremely helpful with with banking issues . I highly recommend them and pleas ask for Kimberly when you go . Thanks so much Kimberly for all of your help.”
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“I am very impressed with the customer service at this branch. I really want to give a HUGE shoutout to John Fasciglione. He has been so sweet and beyond helpful with us as we close on our first home. He has gone above and beyond to help us with getting the documents we need during this process. We thank you so much for your help and hope to continue working with you at this location!”