The best person to deal with is Eric in service department. Honest, really cares and is the reason I purchased our Rav 4 prime. What a great car. Kudos to you Eric. I cannot believe how much money he saved me
November 2023
Dealership is okay. They do have good prices on used cars. But avoid their salesperson Jim McCann. He is rude and disinterested in selling cars. He made us feel that he was doing us a favor. Didn't return calls on time and was disinterested in getting the deal through. We did buy the car but had to work with another salesperson.
September 2023
Incredibly bad customer service. I am normally not one to complain however the manager was rude and did not care at all when I told him I called weekly for 3 months and did not get anyone on the phone. He was insulting and unprofessional. Absolutely no one is helpful at Prestige.Do yourself a favor and find another Toyota... read full comment
At our Toyota dealership serving the Hudson Valley, we have always prided ourselves in our professionalism and ability to forge relationships with our customers that have lasted for years. Family owned and operated since 1988, our staying power is the result of our desire to reciprocate the loyalty demonstrated by our ever growing customer base.