Macy's, founded in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Reviews highlight mixed experiences. Some customers appreciated helpful staff who assisted in finding products and offered good alternatives, especially during sales, with some making successful purchases like jewelry and watches. However, service quality varied; one customer experienced unhelpful and rude staff, with mistakes in returns and poor attitudes. Others found the store's prices to be very high, especially for children's clothing, which they considered ridiculous. Additionally, some reviews mentioned the store's messy appearance and unprofessional behavior from employees. Overall, Macy's is known for its wide selection and iconic status, but customer experiences can differ based on staff and pricing.
My boyfriend and I went to Macy’s to pick out suits for his interview and neither of us had no idea about suit sizes but thanks to 2 amazing wonderful ladies who helped us out with the sizes!!! If it weren’t for them we’d be stuck for an entire day Dawn & Joanne Thank you so much for helping us
July 2024
The shoe department is excellent!!! They always go above and beyond.
July 2024
Beautiful stylish Shoes,,and the assistance that was given,,not forgetting the prices.
