Verizon in Lake Grove offers a range of mobile and internet services, including 5G home internet and business solutions. Customers can conveniently visit the store or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many reviews highlight the staff's helpfulness, especially a young associate named Thalia, who is praised for her knowledge of plan options and promotions. She is described as kind, informative, and an asset to the team, providing clear solutions to customer issues. Other staff members, like Arkham and Elvis, also receive positive mentions for their patience and expertise, assisting customers with new devices. However, there are some complaints about the staff's thoroughness, with one customer experiencing difficulties that required a return visit. Overall, Verizon in Lake Grove is noted for its friendly and knowledgeable staff who strive to provide a great experience for customers.
This Verizon store was a wonderful experience. So helpful, thanks to Maria especially who went out of her way to help me and also Jonathan and Malaika
March 2026
Had a wonderful experience today with store specialist Malaika. She was friendly and clear with her explanations, transparent in the fees associated with our transaction and she went out of her way to ensure our complete satisfaction. Kudos to Malaika
February 2026
female employee within the store was amazing not only did she help solve a problem with one of my lines. She also helped to save me some money.
