“My Peloton bike was delivered and set up by RXO. The gentleman that set it up were friendly and helpful. The delivery was on time and I received notifications and confirmations at every step. An awesome experience from start to finish.”
8:30AM - 7PM
5165 Broadway, Depew
Shipping Centers
“Dave, the store owner/notary is an awesome guy, very fast and sharp. Saved my wife from deportation on false charges. An absolute saint. I highly recommend him for all your notary services. God bless this man and his store.”
“The woman who assisted me today was very helpful. I didn't have my box taped up, which should have been taped, but she taped it for me as a courtesy. Excellent customer service!”
“I use the store a lot & everytime I have dealt with the associates it the store I'm always greeted with a smile on there face & they help me with any question I might have or help solve a problem I might have...They are great to work with...”
8:00 am - 6:00 pm
7954 Transit Rd, Williamsville
Shipping Centers
“This is a very small UPS store, but I've only had positive experiences here! The store is conveniently located in a big plaza, so I never had problems with parking. I will say, some people park RIGHT in front of the store and block the entrance sometimes, which is quite annoying. The service is great. The employees are super nice and even though there's a long-ish line every time I go, they get things done pretty quickly. Given the small size of the store, they don't have much variety in their greeting card selection or packing items (e.g. wrapping paper, envelopes), but they have all the basics.”
“The service here is incredible and the staff are always kind. Sam did a great job with my prints and shipping and when we ran into a minor issue the manager, Gracie, was very helpful and resolved the issue quickly. I will definitely be recommending this store to my friends and family!!!”
8:30AM - 5PM
9630 Transit Rd #1000, East Amherst
Shipping Centers
“From now on when I go to the post office I am going to this one. The staff was so nice. Her name was Debbie and she was so informative and told me I didn't need to buy a bag for my package because it was priority mail and well I just felt like she was so helpful! I had brought tape which I've purchased before for packages for this same situation and came prepared to buy a bag as this is what I have always done in the past and no one has ever told me otherwise. Also makes me feel good knowing there is someone out there speaking up to inform customers! Thank you again!”
9AM - 12PM 1:30 - 4:30PM
6045 Railroad St, Clarence Center
Shipping Centers
9AM - 2PM 3 - 4:30PM
2300 Bowen Rd, Elma
Shipping Centers
“The Elma Post Office is a nice small location. It is beautifully decorated for Christmas. The clerks are very helpful and friendly. It is always a pleasant experience.”
8:30AM - 5PM
4300 Seneca St, Buffalo
Shipping Centers
“I have been to a number of post offices in my life time, this is one of the best. The customer service at this post office is amazing. Anyone who feels otherwise probably started their experience with a bad attitude to begin with.All the negative reviews of the past year can easily be attributed to the Trump Administration and DeJoy.”
“I have been coming here for copying and scanning, for years! Today, I had a large box of equipment that needed to be returned but my employer sent a box that was too large & they didn't send enough filler to cover my hardware with. This office kindly accepted the box and added the filler to the box for me, just charge me $5 for more filler. Recommend the great staff for any shipping & printing needed.”
“Stephanie at the counter is wonderful. She goes above and beyond for the customers and brings a small town feel to the branch by remembering customers each time they come back. She is also very knowledgable and makes sure you are well informed before choosing a shipping option for your item.”
“I went to the Post Office to return a massive amount of clothes that didn't fit or looked way better online. The girl there was SUPER helpful! I was looking at the display thing they have of envelopes, boxes n tape and such, and from behind the counter she asked if I needed any help. She could've just stood there til I came up to the counter, like most customer service people do nowadays, so right off the bat - good service! I said maybe, so she said she'd come meet me over there and help me. I told her it all came in a huge plastic envelope thing. Now, she could've upsold me a box cuz I had alot of stuff so a box probably would make sense and be quicker, but she grabbed what I asked for FROM THE BACKROOM and said if it doesn't fit, that she'll find me a box, but that she hopes it does cuz otherwise I'd have to buy tape as well as the box. But, it did fit, barely but I made it work. AND it only cost $2! She deserves a raise, just sayin' ?”
10:30AM - 1:30PM 2 - 5PM
6150 Seneca St, Spring Brook
Shipping Centers
“It's hard to miss this post office. Its right next to springbrook deli and under an apt building. It's just a little tiny post office. The guy in here is usually pleasant and I never had any problems. I usually just drop packages off so I'm not there long.”
Open 24 hours
1455 French Rd, Depew
Shipping Centers
12:30 - 8:30PM
285 Cayuga Rd, Buffalo
Shipping Centers
“Went in on a Saturday. The associate behind the counter found an envelope for my delivery without me even having to ask. Maybe I looked to be struggling? Quick and efficient service. No complaints”
9AM - 4:30PM
13127 Broadway, Alden
Shipping Centers
“Very well taken care of.The office staff was excellent in helping ?.We go to the post office ?@ least once a week.People are great.They are very friendly and very helpful ?. Are”
“Best post office experience I have ever had. I had to get my passport and photo done. I made an appointment ahead of time and was in and out in 10 minutes. The woman who helped me was very knowledgeable and provided excellent customer service.”
“I randomly selected this USPS location after some BS at the Bowmansville location.. Over at Bowmansville, I was constantly getting dinged on "surcharges" and the blonde woman there was the rudest I ever encountered(see my yelp review for that place) So the one day I got dinged 3rd time in a row on bogus "surcharges" that I declined to pay extra.. I did a quick google search for other usps in the area and came across the main ST one.. took my failed package over to Clarence Main ST and lord behold.. NO SURCHARGES! I've been going to Clarence ever since. Staff is always friendly, theres no BS.. I sell stuff from time to time on ebay and have prepaid labels.. I don't know if the woman at Bowmansville hates ebay.. thinks ebay rips off usps cause you get discounts if you print your label online.. but since I went to this location.. I have not encountered the "surcharge issue" again.. 4/5”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
8:30AM - 5:30PM
5325 Sheridan Dr, Buffalo
Shipping Centers
“If you go to this post office location do yourself a favor and work with Darlene. I came in to send an international package and she walked me through the steps patiently and helped me get the package sent successfully. She was kind, helpful and very knowledgeable. Definitely would recommend working with her if you go.”
“I have been using this annex now close to 2 years because I ship a lot of packages with my small Etsy business. Though at times this annex (and the local post office) have been short staffed at times, I have to say all the workers at the counter and our postal carrier (Jake) have all been amazing and gone above and beyond over the past 2 years. Losing this annex when we move is something I'm actually a little sad about. I have seen some of these workers been unfairly yelled at, for reasons completely out of their hands, by customers and the composure they have kept and still treated the customers with respect while doing as much as they can is remarkable. I have so much respect and appreciation for these workers. Thank you for making my business run a little more smoothly.”
“Candice helped me with my printing and shipping needs! She was so kind and patience with me from the moment I walked inside the store! I had a great experience here.”
“Excellent service, I was doing an Amazon return and within 1 hour I get a notification from Amazon saying your item has been approved for the refund, wow. Thats fast!”
9AM - 12:30PM 2 - 5PM
515 Harris Hill Rd, Bowmansville
Shipping Centers
“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”
“Just wanted to give a quick shout out to Ryan who has been incredible on several occasions. First, he helped me print some items for my grandmothers funeral mass. I remember how kind and helpful he was. It was a difficult time for me and made printing my items so incredibly easy. He spent the time to make sure everything turned out perfect. This really meant a lot to me. Most recently my husband and I went in to ship my bridal bouquet to be preserved. Ryan was once again so kind and helpful. After leaving there I felt confident that my bridal bouquet would be delivered safely and in the best condition possible. I can’t thank Ryan enough for his help. Each time I have interacted with him he has truly gone above and beyond and has left a lasting impression in such a small amount of time. Thank you Ryan! You are an amazing human and I will continue to come to this store because of you!”
“Karoline, Isiah, gentleman with the blue dreads, and the Store Manager were all AMAZING! They were pivotal in getting funeral cards and programs done through multiple iterations, edits and snafus. Job well done and the customer service was impeccable. (5 stars especially to Karoline, they are so lucky to have you!) Tysm everyone.”
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“One thing that USPS is known for is their customer service, and not in a good way. Its almost always horrible no matter what location I go to. We get it, you hate your job, we all do but can you atleast put on a fake smile? There is one lady that was working at the counter at this location - I'm sorry I didn't get her name but she was so helpful. Even gave me a smaller box for my return because she didn't want me to have to pay more than I needed to for a return. She was very nice and walked me through each step of the process. Because of her, I will continue to go to this location over any others!”