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“James was very helpful. His knowledge of phones is excellent and he was very patient working with me. Since I am not very good with technology he explained things very well. And he solved all my phone problems. I will always go to his store.”
“One of the best services I have received so far. I am really very happy with services. Will refer my FnF to get same service like me. Thanks boost mobile for being amazing”
“If you happen to be in the Queens area & can get to the College Point location go!! Everyone is very knowledgeable & helpful especially Binny, he’s the man to go to ;)”
“Edwin and the team were great onboarding us as new Verizon Wireless customers and getting us set up with new phones and plan perks. Friendly, thorough, knowledgeable.”
“I had a great experience at this location yesterday and Kumar helped me upgrade my phone without any issues. He has great customer service skills and walked me through the whole process. Highly recommend this Verizon location for any assistance with your phone”
“Victor M. was AMAZING! He exceeded our expectations and we left with more tech knowledge than we even expected. Ended up upgrading 2 phones and a watch when we originally intended to buy only one phone. Victor made the difference - very knowledgeable, friendly and super helpful. He found the best solution for us!! He loves what he does and it shows! Every ATT store needs an associate like him! Thank you Victor!”
“Adam was amazing! He did everything I needed him to do. He found a way for me to get a discount on my new line and my current line! Adam explained everything to me and made feel happy about transferring my line. He was just amazing!”
“Just switched from Boost to Metro. Best decision ever. Ray made the transition very smooth. Now I only pay $36 with instead of $50 with Boost. Happy with my decision. Thanks Ray!”
“Mohammed was excellent. Very informed and helpful. He was pleasant and patient. He explain to my teenager how to care for her phone. And he showed me how to use my second line. Mohammed is great.”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“I had an outstanding experience with the AT&T manager who assisted me today. Their professionalism, patience, and commitment to helping me were truly exceptional. They took the time to clearly explain every detail, answered all of my questions, and made sure my concerns were fully resolved before I left. It’s rare to encounter someone who genuinely cares about customer satisfaction, but they went above and beyond. I’m extremely grateful for their help and highly recommend their service to anyone needing support at AT&T.”
“I had an amazing out of body experience with Festus. He was attentive, knowledge, professional and thoughtful in his approach to address all my concerns . I will return soon . This is my one stop for everything cellular or an internet service provider.”
“The owner Kirby was the most patient and knowledgeable person I've ever had help me at any cell phone store. He went above and beyond to take care of my very particular circumstance! Would highly recommend this AT&T location.”
“Needed my iPad screen fixed. Repaired the same day and it looks good. The girl at the actual store has an attitude which is annoying but the manager/owner himself is very professional and sweet.”
“My husband and I came in to upgrade our phones and feel that Caleb bent over backwards to provide exemplary service.
He is extremely knowledgeable and very friendly and we would definitely come back to this location for any of our Verizon needs. Please do not hesitate to come to this location.
As an added plus, his coworkers are also wonderful to speak to.”
“Got a new iPhone for a really good price!! The guys here are really patient and knowledgeable. Plus the coverage is great and not very expensive like other companies.”
“(Translated by Google) Cristal's attention was excellent, the young woman showed great interest in helping me and solving my problem, and much empathy,(Original)La atención de Cristal fue excelente, la joven mostro.mucho interés en ayudarme y solucionar mi problema, y muchasempata, ,”
“This was my first time doing business with Vas and Eddie. They came highly recommended by some family members. The service was great as advertised. They go above and beyond to meet all of your needs. Thanks guys. ??”
“LUIS is awesome. My daughters phone stopped working and her father couldn’t get his first responder credentials uploaded but Luis managed to fix everything. Would definitely recommend”
“good service walked out with two 5g phones for 150 honest and great customer service very polite and good sense of humor. will buy my phones from here in the future”
“Everyone at the store was very friendly. I came in twice and worked with Chris both times and he answered all my questions and set up my new phone line. Everything was easy, quick, and well explained. I had tried two other Verizon stores in the area with no luck and quotes of much higher services.
I’ll be coming back to this one in the future!”
“Came to get my screen fixed. Best service & best pricing I’ve got ever. Have other devices going for amazing prices! Definitely will be back & will be the only store earning my business.”
“Just Awesome!
They are really great! today I bought a phone from cricket with a great deal! and in store I got Mr. Shavy, he is really so passionate, he was really helpful to me, he set-up my phone even create Gmail account for me so that I can use this phone!
I really appreciate that! again thanks Shavy and Cricket!”
“Absolutely outstanding service from Mary. I don’t think I’ve ever met anyone which such grace and patience. We ran into a few issues activating our phones due to WiFi issues in the store (not Mary’s fault) and even then she handled everything with a great attitude and was very patient. She is truly amazing. Thank you so much Mary.”
“If visiting AT&T at Pelham Parkway, please go visit Rosa. She will give you incredible customer service. I went in to exchange or upgrade my mini 12 to the 16 Pro Max and she made the transferring of information very easy to keep every step I needed.she was more than outstanding. Thank you Rosa”
“I'm honored to meet this guy today. His name is Juan. He is a representative of a Verizon and a simple mobile store located in whiteplains Rd. He is the definition of a textbook case of who represents a company not what the company represents. This man is passionate about what he does. He's well knowledgeable and well-informed. He's very patient, great listener, and very respectful. I have experienced a lot of customer service representatives but not one like this. Hopefully, he gets rewarded handsomely by the company he represents.Kind gestures go a long way.”
“Hi everyone you should please visit this store and ask for Mike, I went there to grab a few stuff and he gives me a good discount, he definitely makes me want to go back, he's so friendly and nice he's like breathe of fresh air. Guys you won't regret it please stop by an take a look. Imperial wireless simple the best..... ???”
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“I live nearby and had a phone (a refurb from a big website) fail me when most needed. Walked in, noticed that the guy I've dealt with before (Prem) wasn't there, and was worried. But the guys that were there (2/21/25) were great! They had me all fixed up with a new phone, changed account, good price, and out the door in much less time than I expected. And very pleasant, as well. Highly recommended.”