“I came to Sunmark after formerly being a member of CapCom for 10+ years and was extremely dissatisfied with how corporate Broadview was. After looking around, calling every other credit union, asking the questions that were important to me, I chose Sunmark. And I have had no issues, and I really love that they have a annual meeting with the board like other Cooperatives such as Honest Weight where you can make your voice heard”
“I financed my new truck through bravest credit union and they were great. They have by far the best rates and told me if I ever needed anything to give them a call and true to their word someone always was able to help me out. I would highly recommend using them.”
“Excellent credit union. The workers here show great professionalism and make me feel welcome. Tia was a wonderful help when setting up my account and is always a friendly presence.”
“Sean is a great guy and helpful in giving best options etc when deciding to finance my used truck. Love that they are located in my home town of Delmar, Branch is a beautiful new building and staff is polite with a smile. Keep up the great work and look forward to years of banking.”
“Christina and Kim helped to set up and finalize everything with ease. Within 24 hours of finding out about the credit union I was able to be approved for the amount needed for a loan and with a better APR than anywhere around. Absolutely the best!”
8:30AM - 12:30PM
799 Hoosick Rd, Troy
Credit Unions
“I cannot express my satisfaction enough at the tremendously pleasant, easy, and efficient experience I had here. I made an appointment with Matthew to buy out my car lease after Wally's Volkswagen tried to over charge me $2,000.00. Matthew got me a loan for the exact amount I owed, at a very fair interest rate, and had me back to my regular life activities in under an hour. What started out elsewhere as a stressful process was made stress free and even enjoyable by CAP COM's employees. I am beyond grateful.”
“My credit card had been compromised and within minutes of sitting down with Lahna, she was able to assist me in getting a new card. She answered all my questions professionally and efficiently.”
8:30AM - 12:30PM
582 Balltown Rd, Schenectady
Credit Unions
“I have been a customer since before Excelsior Credit Union merged with CapCom. I do alll my banking there. I am consistently surprised and gratified by the quality of their care and services. I recommend them without reservation.”
“Katie Gamache, Member Relationship Manager II, is a great employee. She is very patient and helpful. I was locked out of my account on-line, and me & my wife have had an issue with our debit cards. Every time, without hesitation, she listened and took the time to resolve our issue. Thank you Katie!”
“Thank You ? Great service All the Time !
Great Person! Very helpful! Positive Energy! Very Professional! Awesome Person! Thank You Mrs. DelainE! Have A Bless Day! Continue to Have A Great Day! Lewis Gayle. ???”
8:30AM - 12:30PM
384 Bender Ln, Glenmont
Credit Unions
“Superb customer service, thank you for all the help today, Debbie (11AM). I will be coming to this branch from now on. You were considerate, empathetic, and knowledgeable on a recent policy change (requiring account # from co-op shared branch credit unions for deposit). Very appreciate of the quick, friendly help!”
“Michelle Maneri has been a big help in solving a variety of technical issues regarding my account. She is extremely personable and professional and made me a loyal customer.”
“Yahaira was incredible! She really got it done for us. Went in looking to get an auto loan and hopefully hear something about it within a few days, nope, she had us out the door and in my new car that day! She was really amazing and I cannot overestimate how much she helped!”
“This is my "local" bank because I work downtown during the week and am in the Empire State Plaza daily. Their hours are convenient, they always have several tellers waiting to help with normal banking deposits and withdrawals (and several others who help with things like loans and such), and they are all super friendly. SEFCU handled my car loan and my home mortgage and both processes went super easy. The only downside to this location is that on NYS payday the place is mobbed! I avoid it that day whenever possible.”
8:30AM - 12:30PM
219 Ontario St, Cohoes
Credit Unions
“A great place if you need to apply for a loan of any kind it seems their interest rates are lower than Banks and they are very helpful have been a member for quite some time wouldn't change for any reason”
8:30AM - 12:30PM
899 Western Ave, Albany
Credit Unions
“I always enjoy coming here this is a great branch, lively group of people dedicated to helping. Haley was a big help in understanding my needs and solving the problem. Merry Xmas.”
8:30AM - 12:30PM
655 Patroon Creek Blvd, Albany
Credit Unions
“I have been a customer with SEFCU/Broadview for more than two decades: I have a checking account with them, a savings account, and a credit line. I personally have never had even the slightest negative experience with them. Everything has been 100% above par. I did have a couple of instances where my checking account was compromised & unauthorized purchases were made. They rectified the situation & had the money back in my account within 24 hours. Their customer service department is excellent. ??”
8:30AM - 12:30PM
12 Vista Blvd, Slingerlands
Credit Unions
“My experiences there has been positive. No lines and quick service. The only thing, I guess I’m old fashion, I like a regular counter rather than the weird little thing they have.”
8:30AM - 12:30PM
100 Van Rensselaer Square, Rensselaer
Credit Unions
“Alex at north Greenbush cap com has been absolutely amazing. Not only is she friendly but she's quick and can handle every type of situation! She goes above and beyond for her customers. Thanks again Alex!”
8:30AM - 12:30PM
4 Winners Cir, Albany
Credit Unions
“I have been a Capcom member for over a decade. I was a little worried about the merge and am happy to report clear sailing. Each time I visit I leave happy that I do not deal with an "actual bank". I trust they will maintain their increased level of customer service as I believe that is the foundation for customer satisfaction. I am relieved following the merge and so pleased to be a credit union member. I love that they have all the functionality of online banking, but still have the customer service in person .. much appreciated.”
8:30AM - 12:30PM
1744 US-9, Clifton Park
Credit Unions
“I had a really bad experience with the phone customer service for Capcom and was super stressed out. I came in and was immediately greeted by Cara at the front desk, she was so reassuring and down to Earth and I immediately became less nervous when she started helping me. She actually figured out the reason I kept having card issues over the last few YEARS that even the people at my home Cap Com didnt take the care to figure out. She went above and beyond to help me fix everything and I am so grateful she was able to help me. I wish there were more workers at Cap Com like her! Thank you so much Cara!”
“Alex in the loan debt is a great help.
Helped me with my auto loan and made the process easy.
Banking with them for 7 years now.
Always good communication with emails.
The online banking is a great budgeting tool.”