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October 2022
The slingerlands branch has a revolving door of tellers that just don’t know what’s going on. Rude to older customer next to me and something gets messed up every time I go in. Hire a stable staff. Worried about drinking coffee and talking to 1 another than customer care.
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December 2020
SEFCU is the worst! Stay away! I have been trying to make a simple address change... After numerous phone calls and 4 ... count them 4 in person trips to the branch ... the change has not been properly made! Why trust that anything with accounts... payments, interest, etc is being done properly??? Disgusted! Dr John Metallo
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April 2020
Every single time you call Sefcu's customer service, you have to wait on hold for AT LEAST 10 minutes. EVERY SINGLE TIME