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“Cara in Latham and Jeff in Albany are why I do business with Herzog's paint. Above and beyond service. I can ALWAYS count on getting my job done. See you soon. ?”
“I went into the Delmar NY store not sure which paint color I wanted. I had picked out several colors online. Trying to find the paint sample numbers was difficult, however, when I asked Alex for help, I was amazed she quickly found all of them by the name. She also patiently answered all my questions. She was professional, knowledgeable, and extremely friendly. I will pass on what great customer service I received and encourage others to shop there!”
“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
6AM - 6PM
1750 US-9, Clifton Park
Paint Stores
“Amazing staff - Rick was a huge help getting a Festool part ordered. They sell SawStop machines and accessories, as well as a huge collection of Festool machines and accessories, and normal paint/finishing supplies of course. I’ve interacted with a handful of different staff members at this point (including Mike, who I think is the owner) and everyone has been 10/10. Highly recommend stopping by here!”
“I’m 63. I’ve been there a lot of times and I’ve never had that experience. Everybody’s always been very grateful to help me whatever I need. I’ve never had not one employee not asked me if I could help you so I don’t know what this person is talking about but all the employees are very helpful”
“Moira is a wonderful Ace Associate. Moira said hello to me when I entered the store and asked me if I need help find anything. Sincerely, Marilyn Birmingham”
“Best paint shop around. Beats s.w. all day. As a contractor I'm glad I switched. Knowledgeable friendly staff. Orders are on point color matches are always great. Haven't found a product of theirs I don't like.”
“We love this Sherwin Williams! The ASM has helped us on many occasions as we are buying LOTS of paint for our new home! Also, Sherwin Williams has the best paint on the market!”
“The employees here are very helpful. The paint is good quality but a bit expensive. I usually try to hit the sales; the sale prices are reasonable The color system (paint chip wall) is easy to navigate with consistent numbering and cross references.”
“Thanks for the great customer service ?I bought a few gallons of paint two years ago, never opened them... they were sitting in my house.I brought them back to be shaken and the young man working was super helpful, he brought the rolling cart to and from my car because I was unable to carry them.”
“It's a Friday place to get items that you can't find anywhere else at a neighborhood store n item I needed was not on stock but said would order ir n call me when it comes in”
8AM - 5PM
5 Walker Way Suite 2, Albany
Paint Stores
“Nick & Gus REALLY know their stuff! They got some of the best paint products for the Automotive & industrial Equipment World ????
Thanks again for all your help and direction.”
“Great customer service, I needed a quart of paint matched from a chip and they managed to get the color perfect. They even took the time to match the finish of the paint. I will definitely be going back.”
“, 1/14/25.
Hello, everyone.
I am writing to revise the negative review of the Ace Hatchet Hardware Store that I posted.
At the time when I attempted to place my order with Ace, and after weeks of contacting my financial institution, and encountering further declines against my account by other merchants, I recently have proof that my financial institution sent a debit card to me, that is defective, which causes some merchants to see an error message of decline, but, for security reasons, and due to problems with the card, the bank doesn't see it on their records, causing the conflict.
Last week, I contacted Ace, and they agreed to accept another form of payment, and delivered my order, and were accommodating by phone, which I sincerely appreciate, and am completely satisfied with the purchase, and their willingness to provide assistance, despite the misunderstanding, that was not their fault.
Currently, I am working with my financial institution, and requesting that they investigate their error, and replace the defective card to prevent further conflict.
I want to retract my prior negative posting, and thank Ace and their manager. I appologize for my misjudgment, and regret my error. I rate Ace with five stars.
I have recently received a message from Ace that their Tech Support department is currently working to resolve the accessibility issues with their mobile app, and website, which I also appreciate.
Thank you.”
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“Sheik is the best! We have been in the store for many projects and he is always so helpful and knowledgeable about the product. No matter how busy it is he is so smooth and polite and gets through everyone. Great asset for the store!”