This Verizon store offers mobile, 5G home internet, and business services. Customers can visit in person, schedule an appointment online, or place orders for in-store pickup, free two-day shipping, or same-day delivery. The location uses a check-in tablet system, though some reviews note that representatives do not always call names from it, making the process feel inconsistent. Several reviews highlight exceptional service from specific staff members. One manager is repeatedly praised as the best, described as kind, knowledgeable, patient, and highly skilled at solving problems and helping with phone upgrades, data transfers, and accessories. Another employee provided excellent service for customers switching from a different carrier, creating an amazing experience that customers would highly recommend. A different manager is also noted for being welcoming, knowledgeable, friendly, extremely honest, and very helpful.
Needed help activating my Sim on my replacement phone. When I tell you all the guys were so exceptional. Did their absolute best to assist me. Great service as usual
February 2024
Not helpful. They don’t try to help with phone issues. Just want to sell nee phones. ! No customer service
December 2023
Henry, the manager is the one to see. He is the best! He is kind, knowledgeable and patient. I brought in my 80-year-old mother to trade in her IPhone SE and he was able to help her, not only with the upgrade to IPhone 15, but sending back her old phone, transferring the data, and helping us pick out and set up all of the... read full comment
