“Came into this facility to inquire about prices on different size units and was greeted by Ashley and Mike. Both of them are extremely friendly and professional. Ashley answered all of my questions throughly and kept a smile on her face. I did not rent today, but will be in the near future. Thank you for all your help Ashley and Mike.”
“I just moved in to an B&C storage unit. Their prices are a bit more fair than the other storage place I used in the past. I like that B&C does not force me to pay another $15 per month insurance fee and I am hoping that B&C does not continue to raise their prices every 6 months. That is not cool that other storage places continue to raise their rates even when you have been a loyal paying customer. I did not give a 5 star rating bc I would like to have a bathroom & an electrical outlet available someplace close to the units.”
“Evan the GM at this location displays superior customer service. Lot of people should learn from him. We live in a time now where lots of businesses don’t care one way or another if they are rude or not. He cares regardless. I base my business by how I am treated wherever I go. If I don’t receive at least decent service I do not go back especially if you’re rude and have bad attitude. My interaction with him makes me want to keep going back to this location.”
8:30AM - 12:30PM
7711 Henry Clay Blvd, Liverpool
Self Storage
“Love love love Store America! Clean units, wonderful staff, completely secure. We (very unfortunately) had to last minute rent a unit at public storage because Store America didn’t have a second one available in the size we needed and we had to store things quick. Public Storage has been an absolute nightmare- Dirty units, (HUGE oil stain upon move in, was told “Well if you want, you can clean it before you put stuff in”, (ummmm, that’s your job), terrible policies, RODENTS, the fence around is also broken in several places so anyone can get in at anytime, just awful awful) store America had taken such good care of us, had something personal happen and was several weeks late on payment. They were patient, and even waved all fees, in doing so I was able to pay an extra month. I recommend 200%., and anyone who I know, who mentions they might need storage, I can’t say enough good things about this place when telling them to come here. Thanks guys!”
“I am a career public relations professional and want to express my gratitude for the treatment I received from your property manager, Ashley!!!! I drove past other storage facilities to use yours because of Ashley. Her kindness, expertise, professionalism, efficiency, and patience is, literally, the best of the best!!!!”
“I called and had some questions about a particular unit and spoke with Justin. He was surprisingly energetic and enthusiastic help. I went ahead and got a unit online. I was able to meet Justin there in person and I can’t tell you how refreshing it is to finally interact with someone who cares about their job and the customer experience. He was a breath of fresh air!”