Mike Smith Buick GMC INC. is highly praised for its excellent customer service and knowledgeable staff. Many customers have shared positive experiences, highlighting the professionalism and helpfulness of the sales team, including a specific mention of a salesman who made the car-buying process easy and straightforward. The service department also received commendations, particularly for the attentive service provided by a staff member who ensured timely repairs and follow-ups. Customers appreciate the efficient handling of repairs, with one reviewer noting exceptional results from the paint and body shop, which is recognized as the best in Western New York. The positive atmosphere and dedication of the staff have made a significant impression on visitors, who felt supported throughout their experiences. Overall, Mike Smith Buick GMC INC. is seen as a trustworthy dealership that offers outstanding service, making it a recommended choice for anyone looking to purchase or service a vehicle.
Purchased a new GMCTerrain and I was treated exceptionally well and it was a great overall experiance
January 2026
Steve Palmeri was excellent in assisting us with our purchase. No high pressure sales and found vehicles that fit our needs to test drive. Very knowledgeable and answered all our questions. Extremely pleased with our experience and love our new vehicle. Wouldn’t hesitate to work with him again. Thanks Steve.
January 2026
It was a pleasure to work with these professionals. Fast and good service. No complaints. I love the chocolate heart when you pay your bill. I always feel well taken care of without being cheated.
