Mike Smith Buick GMC INC. is highly praised for its excellent customer service and knowledgeable staff. Many customers have shared positive experiences, highlighting the professionalism and helpfulness of the sales team, including a specific mention of a salesman who made the car-buying process easy and straightforward. The service department also received commendations, particularly for the attentive service provided by a staff member who ensured timely repairs and follow-ups.
Customers appreciate the efficient handling of repairs, with one reviewer noting exceptional results from the paint and body shop, which is recognized as the best in Western New York. The positive atmosphere and dedication of the staff have made a significant impression on visitors, who felt supported throughout their experiences. Overall, Mike Smith Buick GMC INC. is seen as a trustworthy dealership that offers outstanding service, making it a recommended choice for anyone looking to purchase or service a vehicle.
Everybody is extremely friendly and wants to work with you! I have no problems referring anyone here!
July 2026
I recently had my Terrain in for service. I was having trouble with my OnStar and it was promptly addressed and repaired in a timely manner. I believe the young man who worked on it was Travis. I had wanted to speak to the mechanic directly and he took the time to listen to me! OUTSTANDING service from beginning to end.
June 2026
Very easy to buy a car from Steve Palmeri, lol although he said I made it easier. He got me everything I wanted and a GREAT price on my new Denali 1500!!!
