Spectrum Store
Cell Phone Stores ,
Internet Service Providers
Hours:
5724 South Transit Road, Lockport NY 14094
Hours
About Spectrum Store
Spectrum Store in Lockport, NY, offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can visit the store at 5724 South Transit Road to shop for new products, upgrade services, pick up or return equipment, and pay bills. The staff at this location are generally friendly and knowledgeable, with several reviews highlighting their helpfulness. One customer praised a staff member named Michael for going above and beyond in helping them switch phones and services, noting that he provided clear explanations and excellent service. Another customer appreciated Starr for her patience and friendly assistance when setting up a new phone. The staff’s positive attitude and professionalism stood out, creating a welcoming environment for customers. However, some reviews mention areas for improvement, such as customer service skills and the reliance on AI for support, which some find frustrating. Overall, Spectrum Store in Lockport is recognized for its helpful staff, good deals, and convenient location, making it a solid choice for those seeking internet, mobile, and TV services. Customers value the friendly and informed staff, and many mention their willingness to assist and provide great service, ensuring a positive experience for most visitors.
Most Recent Reviews
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September 2026
Thomas deserves araise. If he was stressed you couldn't tell
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June 2026
The few times I've had to go into the store, I've always received great customer service.
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May 2026
The staff was friendly and they helped me with lowering my bill! Paying less for something is always a good thing!
More Comments(135)
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