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“I have 4 lines through cricket and have had my cricket line for over 20 years. I am so thrilled with the service I receive through cricket. Whatever it may be, they are so helpful and courteous every time. They work with me until the problem is solved.
The associate with the name of, Heather, is the absolute best! Anytime I walk in and she's working, I'm always greeted with a smile. I will always recommend cricket to everyone!”
“Not only has AT&T changed my outlook on my cellphone plan but the staff here was really helpful in finding the best phone for my day to day use. The manger Otis was very knowledgeable when it came to choosing my phone and plan that work best for me and my family. Very satisfied with my service.”
“Been sitting here for half hour and these workers are slow as hell. They either need more workers or to just go faster.- update - after being seen finally the experience was much better. I'd recommend going here they have good prices! Staff was very nice and I appreciated all the help!”
10AM - 7PM
5716 South Transit Road, Lockport
Mobile Phones
“Devin was the representative that I've been getting help from and who I had set the account up with. While dealing with the representatives on the phone I was not getting anywhere with the bill issues I was dealing with. Finally I had came in and he had helped me successfully after dealing with the people for over an hour on the phone. Thank you again Devin for helping us and having patience!”
“I was very pleased with the service I received at the Lockport Spectrum store -- especially from Starr. She held two iPhone 17 Pro Max phones so we could come get them from out of town about 45 minutes away. She also stayed past her regular working hours to ensure they were properly set up and functioning. She was helpful and friendly. When she left, her colleague Alex (I think) was also very helpful. I would recommend this location.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“So I ordered a phone online doing an upgrade and let me just say it became a nightmare! After going back and forth with the corporate office and Verizon customer service who did absolutely nothing to help I showed up at this store and let me tell you it was the best move I made! Ashley was amazing!! She went above and beyond what I ever thought anyone would do! Not only did she go above and beyond her 2 other coworkers also got involved helping, Kennedy the manager and Dimetri. It took 5 days to get things sorted out and though it felt long and draining they never gave up on helping me when they could have! Don’t upgrade online!! Save yourself the nightmare and go right over to this store and have them help you because they are all amazing people there!! Thank you so much for your hard work the 3 of you did for getting me out of the mess I got myself into! I think you are all so kind and caring, but Ashley you’re my hero!! Thanks again!!!!”