This Verizon store at 1146 Pittsford Palmyra Rd in Macedon provides an exceptional in-person experience. Customers report it is the best Verizon they have ever been to, praising the excellent customer service. The wireless sales consultants are described as the best and most informed employees, known for being thorough, kind, and patient. They provide great help upgrading phones and plans, explain details clearly, and assist with setting up services and apps. The service is noted for being quick and easy, saving customers money. Many drive from other areas because the experience is worth every mile, and they state they will definitely come here again for all technology-related needs.
Went in with a list of 4-5 things to tackle today and my at the door by Alex. Nice, professional, knowledgeable and great experience all around. Myself and my phone challenged husband go to Verizon location for its unrushed,and great service. Thank you Alex for taking the time with me. You are a great asset to Verizon.
May 2026
Tyler was a great help in getting me the phone that I have been wanting. He is an awesome salesmen. The customer service is great at that store.
May 2026
Tyler went above and beyond to get us into 2 new phones that satisfied our needs. We highly recommend Tyler at the Verizon store in Macedon. Thank you Tyler!
