The Verizon store in Victor is known for providing excellent customer service. Customers have praised the staff for being helpful, professional, and respectful. Employees like Gary, Thomas, and Don go above and beyond by staying late, explaining details thoroughly, and ensuring customers leave satisfied. The store staff is quick, patient, and friendly, creating a positive experience even during busy times. Customers can visit the store for the latest mobile devices, 5G home internet, and business solutions, or choose to order online for convenient pickup, free 2-day shipping, express lockers, or same-day delivery where available. The store also offers online appointment scheduling and detailed assistance, making shopping easy and convenient. Overall, customers consistently mention the great customer service and helpful staff, making Verizon in Victor a trusted location for mobile and internet needs.
Brett was superior. We are older, so he didn't push complicated phones, he sold us what fit our needs and VERY patiently showed us how to use them. Absolutely highly recommend. Will always go to this store. Remember, Corporate stores are not Retail stores. This is a corporate store.
June 2025
Excellent quick service to add more memory to my phone. Not a pushy sales team, but friendly, knowledgeable and super helpful.
June 2025
I had a great experience with Tyler and the other staff assisting me. Tyler listened carefully and helped me with my purchase which was a perfect fit for my needs!
