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“Chris and his team were super helpful with all of my questions and getting our devices set up. They are always friendly and give you the time to help you. I highly recommend this location for any Verizon needs!”
“Love coming here for any form of help. Jeremiah is great to get help from. He is very knowledgeable about the promotions and everything that is going on with At&T. I highly recommend going to this location if you have any questions.”
“Patrick provided excellent customer service for my mother. Please install some blinds in the Perinton store windows so people aren't roasting & blinded by the sun.”
“Navaid, Erich, and Ben at the Verizon Eastview Mall Victor store are very tech savy and give superb customer service! Navaid, Erich, and Ben work together in harmony as a team and are friendly, kind, and helpful to customers as well as to each other. Navaid was especially patient and tenacious in solving my sister 's multiple passkey and password issues on her iphone and transporting all the data from her old iphone to her new iphone , after activating her new iphone 17. Navaid also transferred my old phone number from my flip phone to my new iphone 17 after activating it, and transferred the new phone number associated with the new iphone to my flip phone, which was then deactivated. My sister and I are very grateful for the kind, helpful, and efficient customer service. We drove straight down Jefferson Road in Henrietta from the Henrietta Jefferson Road Verizon store to the Verizon Eastview Mall Victor Verizon store after being denied customer service and support at the Verizon Henrietta Jefferson Road store after picking up our iphone 17 order placed remotely by verizon support with my sister's account. The drive was well worth it! My sister and I will now do all our business at the Verizon Eastview Mall Victor store.”
“Went to Eastview Mall. Alex was great and quick. He saved me money on my cell phone bill. Very happy with his attention to detail and great customer service. Best experience I've had with AT&T since I switched to this carrier.”
“Had an issue with an online order that the customer service phone representative made worse. The store staff were able to get things corrected and did an excellent job of making the process smooth. Thank you to Melvin and the staff at Eastview Mall T-Mobile.”
“Today I met the most amazing sales specialist for a Verizon Samsung product. This young man Ryan C helped me with multiple problems that were high level for me regarding my bank and getting back into it and deleting old information from Google for me. He wouldn't quit until he solved all my problems which only took 10 minutes believe it or not! He was stellar. He deserves a raise and a promotion. I will definitely be coming back for this excellent service.”
“Thank you very much Jim for all your help today on getting a new iPad to replace my broken one, trading in my old phone and my new power bank. I wish I remembered the name of the 3 other employees who helped me and my dad. Everyone was so helpful and kind. The store was very busy but it didn’t slow them down. They noticed us right when we came in and helped us immediately. Explained everything perfectly and patient with us. I really appreciate the kindness from everyone there. It truly makes all the difference and they were very knowledgeable too.”
Mobile Phones
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“Went in with a list of 4-5 things to tackle today and my at the door by Alex. Nice, professional, knowledgeable and great experience all around. Myself and my phone challenged husband go to Verizon location for its unrushed,and great service. Thank you Alex for taking the time with me. You are a great asset to Verizon.”