“Kalon was great. He helped me out get everything fix with my Verizon line. I spent over an hour over the store and he was very patient with us and explained the whole process. He stayed with us the whole time while we were talking over the phone with costumer service helping us out with any extra information they needed. I would recommend Kalon 100%. Thank you so much for all your help I really appreciate it.”
“Who would have thought dealing with a phone issue would ever be an easy and experience?! Let me tell you with Hannah and Don helping it was!!! They are both pleasant, knowledgeable and explain things well. I would totally recommend going here for all your communication needs!”
“Patrick provided excellent customer service for my mother. Please install some blinds in the Perinton store windows so people aren't roasting & blinded by the sun.”
“I was extremely frustrated trying to restore a new phone from a broken one. Matthew couldn’t have been more patient and cooperative working with me. He got my new phone up and running, and made sure my apps were available. Thank you, Matthew for going over and above for me. You are an asset to At&T!”
“We visited the Verizon store at Eastview Mall and Benjamin was amazing! He was so helpful with our phone upgrade. He made the experience quick and pleasant. Would definitely go back!”
“Everyone knows dealing with getting or changing phone plans can be stressful. That being said Melvin and Gino were amazing at assisting me with my situation ( it was not an issue caused by T-mobile). These 2 reps did not even make a Commission, by helping me.This is a breath of fresh air not only for dealing with cell phone services, but also gives me hope that customer service can be what it once was. Thank you for great service at your Eastview Mall location.”
9AM - 7PM
60 Square Dr, Victor
Mobile Phones
“Today I met the most amazing sales specialist for a Verizon Samsung product. This young man Ryan C helped me with multiple problems that were high level for me regarding my bank and getting back into it and deleting old information from Google for me. He wouldn't quit until he solved all my problems which only took 10 minutes believe it or not! He was stellar. He deserves a raise and a promotion. I will definitely be coming back for this excellent service.”
“Thank you very much Jim for all your help today on getting a new iPad to replace my broken one, trading in my old phone and my new power bank. I wish I remembered the name of the 3 other employees who helped me and my dad. Everyone was so helpful and kind. The store was very busy but it didn’t slow them down. They noticed us right when we came in and helped us immediately. Explained everything perfectly and patient with us. I really appreciate the kindness from everyone there. It truly makes all the difference and they were very knowledgeable too.”
“Went in with a list of 4-5 things to tackle today and my at the door by Alex. Nice, professional, knowledgeable and great experience all around. Myself and my phone challenged husband go to Verizon location for its unrushed,and great service. Thank you Alex for taking the time with me. You are a great asset to Verizon.”