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11AM - 5PM
129 US-6, Mahopac
Mobile Phones
“After a year of having a new phone, I was hit with lots of problems. I came back to the store and the help was amazing. All the problems were worked off the scene & now have a good healthy cell. I thank Mike for excellent work & keeping me calm. I recommend Verizon to everyone, especially us scared seniors.”
11AM - 5PM
1018 NY-22, Brewster
Mobile Phones
“Went here and just had one of those experience where you are like wow theres just some really good, kind people in the world. Really really great experience, saying the customer service is excellent is an understatement”
“Very informative and helpful and actually made the time pass in a very pleasant way. I feel like I had a full service experience. I bought a new iPad that I wasn’t expecting to get and beautiful phone cover. Lots of information. Thank you so much for providing such professional service people at your location in Jefferson Valley Mall.”
“Elijah B. at the Verizon Store in Yorktown Heights, NY helped to fix issues I was having with the parental controls on my son's iPhone 15. He was incredibly helpful and patient, operating with a friendly and smooth temperament. I am so grateful for his service. Exemplary employee!”
“Amazing Customer service from Justin the manager he was really detailed and took his time. Super knowledgeable and got everything done in one shot with no issues. His reps were a pleasure and a great experience overall in the store!!!”
“Avi has been my sales rep for many years and every transaction we've had has been awesome. I hope you appreciate his talents and tremendous service.Daril was assisting Avi this young man has unbelievable experience and been kind to me especially being a senior citizen. You're lucky to have him.”
“I went to Boost Mobile this morning with my family in the Brewster location. I was in desperate need of a phone because I was paying $400 a month with AT&T. I had purchased 3 phones along with the family plan and paid $296 for the phones new numbers and activation. Also, because we were new customers $10 was taken off my monthly bill. I pay every month for three phones $90. That is unbelievable!! I have never had a bill this low this affordable for a phone service. Paula, the young lady who helped is wonderful, knowledgeable and very sweet. I am so appreciative to Paula and to my new phone service. I will never ever change my service again. Also in 9 months the three of us can upgrade our phones. You can't beat this . Thank you so much. !!”
“i dont know where to begin, my fiasco started online on 8/22 with AT&T trying to place an order, low and behold the online reps predictably caused a disaster of the 5 lines i was trying to bring over. I spent upwards of 24-30 hours trying to resolve this alone and was getting nowhere. I ended up at the store and met Jimmy.All I can say is wow, Jimmy was able to correct all the errors made by the online reps and locate more mistakes they made with my phone lines in disarray. He made sure I got the best deal possible and corrected all the mistakes the incompetent online reps made (notice i said that twice, stay away from online)...it felt like in Jimmy I had an advocate from day 1 of him stepping in, between the work he did for me that went above and beyond the norm I can not thank him enough. I know for a fact he put hours of work into this keeping me in the loop the whole time. Jimmy is an amazing asset to the store and company, I would never do anything online again and will only be seeing him directly...if only more local stores had managers that actually cared like Jimmy local businesses may be doing better...he is a role model and other should use his example to run their stores...thank you again for everything Jimmy. We couldn't have fixed all the BS without you. Many thanks from the entire family.”
“I had a 5-star experience today. Employee Josh was very helpful to me while also assisting other customers in both English and Spanish. He transferred my data over from my 1st Gen. iPhone SE to my refurbished S23 Ultra despite his initial concerns about not everything transferring. He was very upfront with me about these concerns and at no point did I feel like I was being given the run around. My apps didn't transfer (not an issue at all as I didn't have many installed to begin with) however all of my contacts, photos, and videos made it over in-tact. Thank you Josh!”
“Charles and Juan were absolutely awesome helping me set up my new phone and transfer all of my data as well as trouble shooting and RESOLVING my daughter's technical phone issues. We had spent well over an hour on the phone with T-mobile this week with very little success. When you call it's scripted and hard to understand people who don't really know how to trouble shoot issues. This in store visit at the JV Mall was the most productive and best in store experience with TMobile ever as the last visit there was chaotic and poor. Hope T-Mobile keeps improving their talent by hiring knowledgeable, professional personnel who are very helpful team players like Charles and Juan! I was grateful for their problem solving skills!!”
“When to this location today, was helped by Pablo Culcay, who assisted us. He is very patient, knowledgeable and helpful. He is an asset to this store and makes it a pleasure to do business with Verizon”
“they work fast and prices are very good, it only took less than 40 minutes to fix my broken phone plus a new screen protector all for just $90 instead of waiting about 2-3 business days in big stores like Best Buy for $200, would definitely recommend”
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“This was a wonderful and seamless experience. Anthony was a great help and a great guy to work with. Overall I am extremely satisfied with my experience and would recommend others to shop at this location!”