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9AM - 8PM
521 NY-67, Malta
Mobile Phones
“This was my first impression at AT&T and all I could say was that it was a wonderful experience, the two workers Sterling and Nebu made this experience great overall and were the reason that I would recommend AT&T to anyone trying to get a good WiFi. On top of that Nebu and Sterling made the process very very easy to understand and were very compassionate and patient with my lack of knowledge overall they were great people and did an awesome job helping me out and I’m grateful.”
“David was super helpful and easy going! I just got a replacement phone and wasn't sure I set things up properly and he helped me in less than 10 minutes! Sorry for coming in so close to closing but I appreciate the help and customer service!”
“Rachel at the Clifton Park store was awesome. I had issues trying to upgrade my phone online and she fixed it in 2 minutes. By far the easiest upgrade I’ve ever done in store.”
“Benjamin waited on a Vietnam Veteran friend of mine for 3 hours. Then without hesitation @ 8:20 pm completed a transaction with me (switch from Spectrum to T-Mobile, with new phone purchase). We left 9ish. Ben's professionalism, patience and respectful nature made us both happy! Highly recommend this store and Ben in particular!”
“I went in as soon as they opened, cooper helped me out and was awesome, he hopped right to what I needed and got me set up with an upgrade right away. Very nice and extremely personable.”
“When I bought my new phone from another Location on my apps didn't go over. So after work, I stopped at this location and the guys there helped me a hundred percent.
They were amazing and got into my old accounts . I believe one of their names was Shawn. This will now be my new
Home cricket store for everything.”
“Juan provided what was easily the best customer service experience we've had with T-Mobile! My husband & I recently went in to upgrade our phones & there was a lot of back & forth & confusion about price, shipping, etc. It took us a couple of weeks to figure it out & get our phones, which is abnormal for what we've experienced the last almost 10 years with T-Mobile. The one thing that kept us from not wanting to switch was honestly Juan, he was amazing & so incredibly helpful! He sat with us for easily 3.5 hours total over 3 visits (with 3 kids in tow) helping us order the phones, called customer service for us when the shipment went wonky the first time & then helping us actually switch over from iphones to samsung which was not an easy task! We're super grateful for all of his help & turning a frustrating experience into a positive one!”
“Made an appointment at the Clifton Park store to switch out a cell phone with a cracked screen. We were seen right on time, Donald helped us; he was very nice. It was an easy, smooth transaction and we were on our way in no time with a new phone. Mission accomplished with no aggravation!”
“After contacting Verizon customer support by phone four separate times over the course of a week, with each call lasting approximately two hours, and then spending about four hours at the Clifton Park store without anyone being able to resolve the issue, we went to the Saratoga location (now located next to TJ Maxx instead of inside the mall).
Within an hour and a half, Bill and Joe were able to get everything working. Most importantly, they helped preserve my 80 year old mother’s phone number, which she's had for almost 20 years, after we had been told twice that the number was going to be lost and she should get a new one.
Joe was extremely kind and empathetic throughout the process. Bill was extremely knowledgeable and did a great job teaching and guiding Joe through the steps.
The Saratoga store is the only Verizon location we would recommend going to for anything you need. We are very grateful for their help and professionalism.”
“Went in not knowing if I was gonna walk out with a new phone or not and I did!! Colin was extremely helpful and knowledgeable. I stayed to set up my new phone in the store and overheard him helping others with issues as well. He was EXTREMELY patient and knew exactly what to do. Thanks, Colin, I sincerely appreciated your customer service today! 10/10 would tell others to go to this location simply because of Colin.”
“I had the privilege of working with Blake while purchasing my new iPhone. He was very knowledgeable of the products that Spectrum sells and supports. As soon as my partner and I walked into the facility of Spectrum, we were acknowledged and promptly serviced. Blake's knowledge and guidance directed me to the cell phone that best fit my needs. We were impressed with his professionalism, his candor and the way we felt after we left the store. I am writing this short excerpt to let the company know what a great employee they have in Blake. My family and I will always look for our next purchase with this young man, Blake. Tommy Curtis”
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“Came in today for an issue with my cell phone. Had the pleasure of working with DominiQue. He was extremely knowledgeable and professional. Had my issues fixed within an hour. Nice to know there are people out there willing to help the customer. Highly recommend him for any issues or if you’re looking for new service !!”