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“Rachel at the Clifton Park store was awesome. I had issues trying to upgrade my phone online and she fixed it in 2 minutes. By far the easiest upgrade I’ve ever done in store.”
“Had a really great experience at this AT&T location. Staff is incredibly friendly and personable. Would recommend this location above others in the area purely due to the customer experience offered.”
“I want to give a huge thank you to Logan at the AT&T store in Glenville. Even though my phone issue still isn’t fully resolved yet, Logan went above and beyond trying to help me. He spent so much time working on the problem, repeatedly calling for additional support and pushing things through on the backend until we finally made progress tonight.
What really stood out was his patience, kindness, and dedication. He even stayed about a half hour after closing to continue helping me instead of rushing me out the door. It’s rare to find someone who genuinely cares that much about helping a customer. AT&T is lucky to have someone like Logan representing them. Thank you again for all your help and professionalism!”
9AM - 8PM
521 NY-67, Malta
Mobile Phones
“Dominique tenaciously worked on my account issue for over an hour with phone-based customer service. He was polite, yet firm with them advocating for me until the issue was resolved and I
left as a happy customer. Come see him if you need any help with your Verizon service.”
“I went in as soon as they opened, cooper helped me out and was awesome, he hopped right to what I needed and got me set up with an upgrade right away. Very nice and extremely personable.”
10AM - 7PM
131 Ballston Ave, Saratoga Springs
Mobile Phones
“When I bought my new phone from another Location on my apps didn't go over. So after work, I stopped at this location and the guys there helped me a hundred percent.
They were amazing and got into my old accounts . I believe one of their names was Shawn. This will now be my new
Home cricket store for everything.”
“Benjamin waited on a Vietnam Veteran friend of mine for 3 hours. Then without hesitation @ 8:20 pm completed a transaction with me (switch from Spectrum to T-Mobile, with new phone purchase). We left 9ish. Ben's professionalism, patience and respectful nature made us both happy! Highly recommend this store and Ben in particular!”
“This review is based on two separate visits about a week apart. My first visit was to upgrade from a Samsung S9+ to a S24+ and the first visit did not go great because I had to wait to over 20 minutes for them to tell me that they had no S24+ phones in stock. Apparently they have two safes in the backroom. One is a quick safe where you can open it instantly to grab a phone in stock, but because there were no S24+ phones in the quick access safe, they had to check the 10 minute delay safe which for some reason re-set to 10 minutes after the first 10 minutes was up? Eventually about 15 minutes later they were able to get that safe open only to determine there were no S24+ phones in that safe either. One would think they would know what stock they have in each safe, so I went home empty handed, but fortunately Cyber Monday was just a few days away and I was able to get a great deal from Amazon on an unlocked phone which I received a two days later. So on my return visit, I was just needing to transfer my data over from my old phone to my newly acquired phone. Katlyn helped me accomplish this task which took about 30 minutes, but no issues at all and service was great and I'm a happy customer”
“I have visited the new Verizon store on Rt 50 in sararoga 3 times for help on my newly purchased I pad. And new 16e Amazon phone. Previously I had not updated since a 6 , a lot of new technology, and iCloud info, so many unfamiliar applications .. I was lost , But Marvin, a fairly new employees wasEXTREMEMY WARM , friendly, articulate , informed and conformed my phone to adapt to my particular needs and usage !!!!. He is a good teacher and definitely not intimidating to anyone who is not particular computer savvy?TU MARVIN FOR YOUR help and patience !!!!! I highly recommend Marvin”
“Made an appointment at the Clifton Park store to switch out a cell phone with a cracked screen. We were seen right on time, Donald helped us; he was very nice. It was an easy, smooth transaction and we were on our way in no time with a new phone. Mission accomplished with no aggravation!”
“Went in not knowing if I was gonna walk out with a new phone or not and I did!! Colin was extremely helpful and knowledgeable. I stayed to set up my new phone in the store and overheard him helping others with issues as well. He was EXTREMELY patient and knew exactly what to do. Thanks, Colin, I sincerely appreciated your customer service today! 10/10 would tell others to go to this location simply because of Colin.”
“It wasn't terrible. A gentleman came around and took our names to let us know that they knew we were there. Customer service, once my name came up, ( I was 10th and it took about 39 min) was friendly, knowledgeable, and relaxed at their positions. My emergency was resolved. Well done and thank you”
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“This was my first impression at AT&T and all I could say was that it was a wonderful experience, the two workers Sterling and Nebu made this experience great overall and were the reason that I would recommend AT&T to anyone trying to get a good WiFi. On top of that Nebu and Sterling made the process very very easy to understand and were very compassionate and patient with my lack of knowledge overall they were great people and did an awesome job helping me out and I’m grateful.”