Apple Manhasset is praised for its exceptional customer service and friendly staff. Reviewers highlight the helpfulness and patience of employees such as Lance, Adam, Jeffery, Jacob, Alex, and Charles. Customers appreciate how the team goes above and beyond to assist, especially with complex tasks like setting up devices or helping elderly individuals. The store is noted for its cultural diversity and the professionalism of its staff. Many customers have had positive experiences, feeling welcomed and supported throughout their visits. The location is recommended over others for its excellent service, with one reviewer specifically mentioning a contrast to the Smith Haven Apple Store. Overall, Apple Manhasset is recognized for creating a pleasant shopping experience with knowledgeable and accommodating employees.
Customer service at this location is top tier. Everyone was so friendly, accommodating, courteous and knowledgeable. The wait was no more than 3 minutes before I was attended to. Aside from a systemic technical issue that held up my transaction. It was an exceptional experience.
June 2026
Always a great experience at this apple spot! Everyone is always so helpful! Shout out to Royal for always helping me with my apple products and pointing me in the right direction!
May 2026
Sohal Tarzi was very helpful with getting cell phones for my senior parents and extremely patient.Would highly recommend working with him.He provided excellent customer service and went above and beyond.He is a true asset to this store.Thank you so much for your help, it was very much appreciated.